Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.
January 19, 2020
Install and maintain Microsoft Windows desktop, laptop and tablet operating systems and local/standard client application software to current Army configuration, service pack, patch, and security fix and virus definition standards.
January 26, 2020
Works with vendor representatives/engineers to determine causes of system failures, resolves performance issues, and arranges for preventative maintenance and other required services.
January 26, 2020
Assists Senior Application Developers with more complex aspects of the systems development cycle, including needs structured systems analysis and design, technology and software assessment, and technical and procedural documentation.
January 29, 2020
Provide clearly and concisely communicated correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and nontechnical users at all levels of the command.
February 13, 2020
Manage PC setup and deployment for new employees using standard hardware, images and software.
March 29, 2020
Plan and implement network security, including building firewalls, managing, host security, file permissions, backup and disaster recovery, antivirus/anti-malware implementation, file system integrity, and adding and deleting users.
April 10, 2020