Participates with operating officials, computer users, and others to analyze problems, providing solutions, and recommending actions necessary to avoid future difficulties, such as enhancing, replacing, or modifying existing programs or applications.
September 03, 2021
Manage PC setup and deployment for new employees using standard hardware, images and software.
October 31, 2021
Provide clearly and concisely communicated correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and nontechnical users at all levels of the command.
November 20, 2021
Install and maintain Microsoft Windows desktop, laptop and tablet operating systems and local/standard client application software to current Army configuration, service pack, patch, and security fix and virus definition standards.
December 23, 2021
Assists Senior Application Developers with more complex aspects of the systems development cycle, including needs structured systems analysis and design, technology and software assessment, and technical and procedural documentation.
January 30, 2022
Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.
February 18, 2022