Manage, monitor and troubleshoot the firm's production infrastructure, including but not limited to the network, data centers, cloud, end user devices, collaboration solutions, and management solutions for monitoring, user and device management, access control, and patching.
May 13, 2023
Monitoring scheduled changes to ensure unexpected developments are properly addressed, high risk change status is updated in a timely fashion and change/incident correlation is performed.
September 09, 2022
Develop and periodically revise long-term personnel and equipment scheduling, using up to date wage and cost modeling, to determine overall Project needs.
November 10, 2022
Demonstrated experience creating and leading communications with direct reports, senior leaders, business partners, vendors to ensure collaboration, efficiency, and service excellence.
November 26, 2022
Supporting the procedure-editing process by conducting time-sensitive quality-assurance checks to ensure documentation (procedures and supporting documents) conform to prescribed templates and style guidelines.
December 10, 2022
Meets with Sarah Cannon leadership teams, as needed, to align strategy, services, and coordinate implementation activities.
February 25, 2023
Leads the implementation and maintenance efforts related to the local area network and systems, telecommunications, servers, desktop, VDI (Virtual Desktop Infrastructure), and mobile environments within DCPS.
March 31, 2023
Builds strong customer relationships and delivers holistic, customer-centric solutions recognizing longer-term implications.
April 25, 2023
Participates in the recruiting process, instructs, assigns, directs and reviews the work of infrastructure operations team members, prepares performance reviews and provides ongoing feedback.
May 04, 2023
Provides consulting expertise in identifying and solving highly-critical middleware issues and serves as a resource on middleware issues related to policies and standards that impact middleware specialist and application support staffs across the corporation.
May 12, 2023