Respond to telephone calls, emails, texts, service tickets and personnel requests for infrastructure-related technical support accurately and on a timely basis.
September 23, 2022
Manage inventory, including acquisition and disposal of all IT related equipment according to policies.
December 17, 2022
Participate in the execution of initiatives that deliver on the digital transformation and adoption of new technologies, such as loT edge, Infrastructure-as-a-Service, cloud application platforms.
February 22, 2023
Follow-up on previously reported cases which have been escalated to other support teams to ensure they are being responded to and resolved in a timely manner.
March 13, 2023
Require the candidate to prove eligibility to work in the United States within 3 days of being employed.
March 30, 2023
Assist team in managing effective support solutions by providing accurate information on IT products or services as directed by our business needs.
April 06, 2023
Demonstrate proficient computer literacy and analytical skills with emphasis on software knowledge, installations, Microsoft applications, Database applications, Internet and internet protocols.
April 07, 2023
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools, techniques and technologies.
April 09, 2023
Support other team members in desktop maintenance and patch management using ManageEngine Desktop Central.
April 17, 2023