Provide Service Desk support to remote users in the field to include management of trouble tickets and Return Merchandise Authorizations (RMAs),management of spare parts in both central and decentralized locations, and provide reporting.
November 10, 2022
Reviewing, evaluating, and improving network performance by deconstructing network configurations, bandwidth, latency, physical paths, routing tables, incidents, outages, and/or problems to determine appropriate material solutions, network configuration changes, or other recommendations required to improve enterprise network availability, capacity or stability.
January 04, 2023
Assist in the development of technical standards and documentation, identify and evaluate new products, and provides resolution for network problems.
January 30, 2023
Installation and sustainment plans to improve existing DHA capabilities through network consolidations, re-architecture of existing network, or the insertion of new technologies.
February 28, 2023
Understanding and hands-on knowledge of installation, maintenance, security, configuration and troubleshooting of hardware and software for the IT infrastructure which includes development, production and disaster recovery environments.
March 29, 2023
Support multiple networks of medium to high complexity with multiple concurrent users, ensuring control, integrity and accessibility.
May 20, 2023