Monitor issues impacting customers, risk management, efficiency improvement and regulatory changes via the use of an Issue Log and/or other applicable tracking.
August 14, 2022
Review member applications, order verification of employment, appraisals, assign staff within the Encompass system, and communicate with the members to verify the file has been received, the staff member assigned to the file, and answer general member questions.
December 23, 2022
Understand and research all investor guidelines and be up-to-date in any and all program changes that effect the processing or originating of loans in pipeline.
January 28, 2023
Demonstrated ability to interact effectively with branch, regional and corporate personnel, as well as title companies, appraisers, etc.
May 05, 2023