Manager of Client Services Salary in Albany, New York

How much does a Manager of Client Services make in Albany, NY?

As of April 01, 2025, the average annual salary for a Manager of Client Services in Albany, NY is $105,864. Salary.com reports that pay typically ranges from $93,277 to $120,613, with most professionals earning between $81,817 and $134,041.

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Salary range for a Manager of Client Services

$93,277 to $120,613

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What is a Manager of Client Services?

The Manager of Client Services is responsible for overseeing the delivery of high-quality customer service and support to clients. This role involves managing a team of client service representatives, setting performance goals, and ensuring that client needs are met in a timely and efficient manner. The Manager of Client Services also plays a key role in developing and implementing strategies to improve client satisfaction and retention, as well as identifying opportunities for upselling and cross-selling additional products or services. Additionally, this role involves collaborating with other departments to address client issues and concerns, and providing regular reports and updates to senior management on client service performance and trends. Overall, the Manager of Client Services is responsible for ensuring that clients receive exceptional service and support throughout their entire customer journey.

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Job Openings for Manager of Client Services in Albany, NY

What does a Manager of Client Services do?

Common responsibilities of a Manager of Client Services

Oversee a team of client services representatives, providing guidance, support, and training as needed.

September 08, 2023

Stay informed about industry trends and best practices in client services, and make recommendations for continuous improvement.

September 23, 2023

Collaborate with the sales team to identify opportunities for upselling or cross-selling additional services to existing clients.

September 23, 2023

Develop and maintain strong relationships with clients to understand their needs and ensure their satisfaction with the services provided.

October 05, 2023

Participate in client meetings and presentations to discuss service offerings, address concerns, and build rapport with clients.

October 13, 2023

Monitor and analyze client feedback and data to identify areas for improvement and implement strategies to enhance the overall client experience.

October 14, 2023

Track and report on key performance indicators related to client satisfaction and service delivery, identifying trends and areas for improvement.

October 26, 2023

Develop and implement client service policies and procedures to ensure consistency and quality in service delivery.

October 31, 2023

Collaborate with other departments, such as sales and marketing, to ensure a cohesive approach to client management and service delivery.

November 05, 2023

Handle escalated client issues and complaints, working to resolve them in a timely and satisfactory manner.

November 08, 2023

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Manager of Client Services Salary By Experience Levels in Albany, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Manager of Client Services Salary By Level of Education in Albany, NY

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Manager of Client Services in Albany, NY

Average Base Salary

Core compensation

93277

120613

105864

Average Total Cash Compensation

Includes base and annual incentives

99447

132278

114177

What is the average salary for Manager of Client Services in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Manager of Client Services in Albany, NY. The base salary for Manager of Client Services ranges from $93,277 to $120,613 with the average base salary of $105,864. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $99,447 to $132,278 with the average total cash compensation of $114,177.

View Average Salary for Manager of Client Services as table

	Average Salary	Average Salary Range
Base Salary	$105,864	$93,277 - $120,613
Bonus	$8,313	$6,171 - $11,666
Total Pay	$114,177	$99,447 - $132,278

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Manager of Client Services Salary Near Albany, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Albany, NY
CITY, STATE Schenectady, NY	AVERAGE SALARY RANGE $93,047 - $120,316	COMPARE TO Albany, NY
CITY, STATE Troy, NY	AVERAGE SALARY RANGE $93,240 - $120,565	COMPARE TO Albany, NY
CITY, STATE Nassau, NY	AVERAGE SALARY RANGE $100,593 - $130,074	COMPARE TO Albany, NY
CITY, STATE Pittsfield, MA	AVERAGE SALARY RANGE $94,297 - $121,932	COMPARE TO Albany, NY
CITY, STATE Bennington, VT	AVERAGE SALARY RANGE $93,074 - $120,351	COMPARE TO Albany, NY
CITY, STATE Poughkeepsie, NY	AVERAGE SALARY RANGE $97,633 - $126,246	COMPARE TO Albany, NY

See salaries for Manager of Client Services in locations close to Albany, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Albany, New York

Albany (/ˈɔːlbəni/ (listen) ALL-bə-nee) is the capital of the U.S. state of New York and the seat of Albany County. Albany is located on the west bank of the Hudson River approximately 10 miles (16 km) south of its confluence with the Mohawk River and approximately 135 miles (220 km) north of New York City. Albany is known for its rich history, commerce, culture, architecture, and institutions of higher education. Albany constitutes the economic and cultural core of the Capital District of New York State, which comprises the Albany–Schenectady–Troy, NY Metropolitan Statistical Area, including ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Client Services Manager	LOCATION Albany, NY	MINIMUM SALARY $93,277	MAXIMUM SALARY $120,613
JOB TITLE Senior Client Services Manager	LOCATION Albany, NY	MINIMUM SALARY $70,332	MAXIMUM SALARY $89,903
JOB TITLE It Client Services Manager	LOCATION Albany, NY	MINIMUM SALARY $109,487	MAXIMUM SALARY $136,201
JOB TITLE Client Services Account Manager	LOCATION Albany, NY	MINIMUM SALARY $88,394	MAXIMUM SALARY $110,031
JOB TITLE Associate Client Services Manager	LOCATION Albany, NY	MINIMUM SALARY $87,589	MAXIMUM SALARY $116,044
JOB TITLE Print and Client Services Manager	LOCATION Albany, NY	MINIMUM SALARY $94,085	MAXIMUM SALARY $118,701

The Manager of Client Services job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Albany, NY that might be a good fit for the type of job and salary you are looking for.

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