Manager of Client Success Salary in New Haven, CT

How much does a Manager of Client Success make in New Haven, CT?

As of March 01, 2025, the average annual salary for a Manager of Client Success in New Haven, CT is $89,555. Salary.com reports that pay typically ranges from $77,346 to $105,226, with most professionals earning between $66,230 and $119,493.

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Salary range for an Manager of Client Success

$77,346 to $105,226

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What is a Manager of Client Success?

The Manager of Client Success is responsible for leading a team of client success representatives to ensure that clients are satisfied with the products or services they have purchased. This role involves developing and implementing strategies to improve client retention, managing client relationships, and resolving any issues or concerns that may arise. The Manager of Client Success also works closely with other departments, such as sales and product development, to ensure that client feedback is incorporated into the company's overall strategy. Additionally, they may be responsible for analyzing client data and metrics to identify areas for improvement and to track the success of client success initiatives. Overall, the Manager of Client Success plays a crucial role in ensuring that clients have a positive experience with the company and its offerings.

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What does a Manager of Client Success do?

Common responsibilities of a Manager of Client Success

Measure and track client success metrics, such as retention rates, customer satisfaction scores, and upsell/cross-sell opportunities, and use this data to inform strategic decisions and initiatives.

September 06, 2023

Create and deliver regular reports to clients on their usage and success metrics, and provide insights and recommendations for how they can achieve their goals.

September 07, 2023

Proactively identify and address potential issues or roadblocks that may impact client success, and work to find solutions to overcome them.

September 17, 2023

Monitor client usage and engagement with the company's products or services, and provide recommendations for how to improve client success and retention.

September 20, 2023

Advocate for the needs of clients within the company, and work to ensure that their feedback and concerns are addressed and resolved.

September 20, 2023

Collaborate with internal teams, such as sales, marketing, and product development, to ensure that client needs are being met and to identify opportunities for upselling or cross-selling.

September 26, 2023

Lead client onboarding and training sessions to ensure that they are set up for success with the company's products or services.

October 06, 2023

Develop and maintain strong relationships with clients to understand their needs and ensure their satisfaction with the company's products or services.

October 08, 2023

Stay up-to-date on industry trends and best practices in client success, and implement new strategies and tactics to improve client satisfaction and retention.

October 08, 2023

Act as the main point of contact for clients, addressing any questions, concerns, or issues they may have in a timely and professional manner.

November 08, 2023

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Manager of Client Success Salary By Experience Levels in New Haven, CT

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Manager of Client Success Salary By Level of Education in New Haven, CT

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LEVEL OF EDUCATION

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Average Salary Range for Manager of Client Success in New Haven, CT

Average Base Salary

Core compensation

77346

105226

89555

Average Total Cash Compensation

Includes base and annual incentives

86233

124945

101782

What is the average salary for Manager of Client Success in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Manager of Client Success in New Haven, CT. The base salary for Manager of Client Success ranges from $77,346 to $105,226 with the average base salary of $89,555. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $86,233 to $124,945 with the average total cash compensation of $101,782.

View Average Salary for Manager of Client Success as table

	Average Salary	Average Salary Range
Base Salary	$89,555	$77,346 - $105,226
Bonus	$12,227	$8,887 - $19,719
Total Pay	$101,782	$86,233 - $124,945

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Manager of Client Success Salary Near New Haven, CT

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New Haven, CT
CITY, STATE Hamden, CT	AVERAGE SALARY RANGE $77,683 - $105,684	COMPARE TO New Haven, CT
CITY, STATE West Haven, CT	AVERAGE SALARY RANGE $77,683 - $105,684	COMPARE TO New Haven, CT
CITY, STATE Waterbury, CT	AVERAGE SALARY RANGE $77,275 - $105,129	COMPARE TO New Haven, CT
CITY, STATE Milford, CT	AVERAGE SALARY RANGE $81,432 - $110,785	COMPARE TO New Haven, CT
CITY, STATE Meriden, CT	AVERAGE SALARY RANGE $77,418 - $105,325	COMPARE TO New Haven, CT
CITY, STATE Stratford, CT	AVERAGE SALARY RANGE $81,432 - $110,785	COMPARE TO New Haven, CT

See salaries for Manager of Client Success in locations close to New Haven, CT. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New Haven, Connecticut

New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010. New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Manager of Client Success in New Haven, CT

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Client Success Manager	LOCATION New Haven, CT	MINIMUM SALARY $107,692	MAXIMUM SALARY $147,343
JOB TITLE Associate Client Success Manager	LOCATION New Haven, CT	MINIMUM SALARY $109,244	MAXIMUM SALARY $149,466
JOB TITLE Account Manager/Client Success Manager	LOCATION New Haven, CT	MINIMUM SALARY $92,951	MAXIMUM SALARY $127,141
JOB TITLE Client Success Associate	LOCATION New Haven, CT	MINIMUM SALARY $61,268	MAXIMUM SALARY $75,678
JOB TITLE Client Success Consultant	LOCATION New Haven, CT	MINIMUM SALARY $95,506	MAXIMUM SALARY $122,584
JOB TITLE Client Success Specialist	LOCATION New Haven, CT	MINIMUM SALARY $46,498	MAXIMUM SALARY $67,475

The Manager of Client Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in New Haven, CT that might be a good fit for the type of job and salary you are looking for.

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77346

105226

About New Haven, Connecticut New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Have....More

New Haven, Connecticut area prices were up 1.7% from a year ago

Manager of Client Success Salary in popular cities: Bridgeport, Hartford, Stamford

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