Member Services Officer Salary in Allentown, PA

How much does a Member Services Officer make in Allentown, PA?

As of April 01, 2025, the average annual salary for a Member Services Officer in Allentown, PA is $39,675. Salary.com reports that pay typically ranges from $36,511 to $44,372, with most professionals earning between $33,630 and $48,648.

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Salary range for a Member Services Officer

$36,511 to $44,372

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What is a Member Services Officer?

A Member Services Officer is responsible for providing excellent customer service to members of an organization or company. They assist members with inquiries, account maintenance, and problem resolution. They may also be responsible for processing new member applications, updating member information, and promoting membership benefits and services. Additionally, Member Services Officers may handle member communications, organize events, and collaborate with other departments to ensure a positive member experience. Strong communication, organizational, and customer service skills are essential for this role.

See user submitted job responsibilities for Member Services Officer.

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Job Openings for Member Services Officer in Allentown, PA

What does a Member Services Officer do?

Common responsibilities of a Member Services Officer

Collaborate with management to develop and implement strategies for improving member satisfaction and retention.

September 08, 2023

Provide excellent customer service to members by addressing inquiries, resolving issues, and providing information about products and services.

September 11, 2023

Maintain accurate member records and update information as needed.

September 12, 2023

Handle billing and payment inquiries, process payments, and assist with account adjustments as necessary.

September 18, 2023

Educate members about the benefits and features of their membership.

October 21, 2023

Assist with membership retention efforts by reaching out to members to ensure satisfaction and encourage continued participation.

November 08, 2023

Process new member applications, renewals, and cancellations.

November 12, 2023

Provide support for member recruitment efforts, including outreach and promotional activities.

November 14, 2023

Collaborate with other departments to coordinate member events, promotions, and special offers.

November 21, 2023

Assist with member communications, including newsletters, emails, and social media updates.

November 29, 2023

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Member Services Officer Salary By Experience Levels in Allentown, PA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Member Services Officer Salary By Level of Education in Allentown, PA

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Member Services Officer in Allentown, PA

Average Base Salary

Core compensation

36511

44372

39675

Average Total Cash Compensation

Includes base and annual incentives

36807

44766

39909

What is the average salary for Member Services Officer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Officer in Allentown, PA. The base salary for Member Services Officer ranges from $36,511 to $44,372 with the average base salary of $39,675. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,807 to $44,766 with the average total cash compensation of $39,909.

View Average Salary for Member Services Officer as table

	Average Salary	Average Salary Range
Base Salary	$39,675	$36,511 - $44,372
Bonus	$234	$296 - $394
Total Pay	$39,909	$36,807 - $44,766

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Member Services Officer Salary Near Allentown, PA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Allentown, PA
CITY, STATE Bethlehem, PA	AVERAGE SALARY RANGE $36,511 - $44,372	COMPARE TO Allentown, PA 0%
CITY, STATE Easton, PA	AVERAGE SALARY RANGE $36,453 - $44,301	COMPARE TO Allentown, PA
CITY, STATE Doylestown, PA	AVERAGE SALARY RANGE $39,440 - $47,931	COMPARE TO Allentown, PA
CITY, STATE Reading, PA	AVERAGE SALARY RANGE $36,040 - $43,799	COMPARE TO Allentown, PA
CITY, STATE Stroudsburg, PA	AVERAGE SALARY RANGE $36,851 - $44,785	COMPARE TO Allentown, PA
CITY, STATE West Chester, PA	AVERAGE SALARY RANGE $37,428 - $45,486	COMPARE TO Allentown, PA

See salaries for Member Services Officer in locations close to Allentown, PA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Allentown, Pennsylvania

Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populous city and the 231st largest city in the United States. As of the 2010 census, the city had a total population of 118,032 and is currently the fastest growing city in all of Pennsylvania. It is the largest city in the metropolitan area known as the Lehigh Valley, which had a population of 821,623 residents as of 2010[update]. Allentown constitutes a portion of the New York City Combined Statistical Area and is the county seat of Lehigh County. ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Member Services Officer in Allentown, PA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Member Services Director	LOCATION Allentown, PA	MINIMUM SALARY $130,452	MAXIMUM SALARY $156,857
JOB TITLE Member Services Manager	LOCATION Allentown, PA	MINIMUM SALARY $85,362	MAXIMUM SALARY $104,736
JOB TITLE Member Services Supervisor	LOCATION Allentown, PA	MINIMUM SALARY $53,931	MAXIMUM SALARY $68,112
JOB TITLE Member Services Representative	LOCATION Allentown, PA	MINIMUM SALARY $35,699	MAXIMUM SALARY $44,263
JOB TITLE Member Service Officer	LOCATION Allentown, PA	MINIMUM SALARY $35,310	MAXIMUM SALARY $42,714
JOB TITLE Member Relationship Officer	LOCATION Allentown, PA	MINIMUM SALARY $76,796	MAXIMUM SALARY $99,695

The Member Services Officer job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Allentown, PA that might be a good fit for the type of job and salary you are looking for.

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36511

44372

About Allentown, Pennsylvania Allentown (Pennsylvania Dutch: Allenschteddel) is a city located in Lehigh County, Pennsylvania, United States. It is Pennsylvania's third most populo....More

Allentown, Pennsylvania area prices were up 1.5% from a year ago

Member Services Officer Salary in popular cities: Philadelphia, Pittsburgh, Erie

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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