Member Services Officer Salary in Honolulu, HI

How much does a Member Services Officer make in Honolulu, HI?

As of April 01, 2025, the average annual salary for a Member Services Officer in Honolulu, HI is $41,266. Salary.com reports that pay typically ranges from $37,975 to $46,152, with most professionals earning between $34,979 and $50,599.

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Salary range for a Member Services Officer

$37,975 to $46,152

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What is a Member Services Officer?

A Member Services Officer is responsible for providing excellent customer service to members of an organization or company. They assist members with inquiries, account maintenance, and problem resolution. They may also be responsible for processing new member applications, updating member information, and promoting membership benefits and services. Additionally, Member Services Officers may handle member communications, organize events, and collaborate with other departments to ensure a positive member experience. Strong communication, organizational, and customer service skills are essential for this role.

See user submitted job responsibilities for Member Services Officer.

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Job Openings for Member Services Officer in Honolulu, HI

What does a Member Services Officer do?

Common responsibilities of a Member Services Officer

Collaborate with management to develop and implement strategies for improving member satisfaction and retention.

September 08, 2023

Provide excellent customer service to members by addressing inquiries, resolving issues, and providing information about products and services.

September 11, 2023

Maintain accurate member records and update information as needed.

September 12, 2023

Handle billing and payment inquiries, process payments, and assist with account adjustments as necessary.

September 18, 2023

Educate members about the benefits and features of their membership.

October 21, 2023

Assist with membership retention efforts by reaching out to members to ensure satisfaction and encourage continued participation.

November 08, 2023

Process new member applications, renewals, and cancellations.

November 12, 2023

Provide support for member recruitment efforts, including outreach and promotional activities.

November 14, 2023

Collaborate with other departments to coordinate member events, promotions, and special offers.

November 21, 2023

Assist with member communications, including newsletters, emails, and social media updates.

November 29, 2023

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Member Services Officer Salary By Experience Levels in Honolulu, HI

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Member Services Officer Salary By Level of Education in Honolulu, HI

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Member Services Officer in Honolulu, HI

Average Base Salary

Core compensation

37975

46152

41266

Average Total Cash Compensation

Includes base and annual incentives

38283

46562

41510

What is the average salary for Member Services Officer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Officer in Honolulu, HI. The base salary for Member Services Officer ranges from $37,975 to $46,152 with the average base salary of $41,266. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,283 to $46,562 with the average total cash compensation of $41,510.

View Average Salary for Member Services Officer as table

	Average Salary	Average Salary Range
Base Salary	$41,266	$37,975 - $46,152
Bonus	$243	$308 - $410
Total Pay	$41,510	$38,283 - $46,562

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Member Services Officer Salary Near Honolulu, HI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Honolulu, HI
CITY, STATE Waipahu, HI	AVERAGE SALARY RANGE $37,957 - $46,129	COMPARE TO Honolulu, HI
CITY, STATE Ewa Beach, HI	AVERAGE SALARY RANGE $37,975 - $46,152	COMPARE TO Honolulu, HI 0%
CITY, STATE Pearl City, HI	AVERAGE SALARY RANGE $37,975 - $46,152	COMPARE TO Honolulu, HI 0%
CITY, STATE Kaneohe, HI	AVERAGE SALARY RANGE $37,975 - $46,152	COMPARE TO Honolulu, HI 0%
CITY, STATE Kahului, HI	AVERAGE SALARY RANGE $37,720 - $45,841	COMPARE TO Honolulu, HI
CITY, STATE Hilo, HI	AVERAGE SALARY RANGE $37,720 - $45,841	COMPARE TO Honolulu, HI

See salaries for Member Services Officer in locations close to Honolulu, HI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Honolulu, Hawaii

Honolulu (/ˌhɒnəˈluːluː/; Hawaiian: [honoˈlulu]) is the capital and largest city of the U.S. state of Hawaiʻi. It is an unincorporated part of and the county seat of the City and County of Honolulu along the southeast coast of the island of Oʻahu.[a] The city is the main gateway to Hawaiʻi and a major portal into the United States. The city is also a major hub for international business, military defense, as well as famously being host to a diverse variety of east-west and Pacific culture, cuisine, and traditions. Honolulu is the most remote city of its size in the world and is the westernmost...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Member Services Director	LOCATION Honolulu, HI	MINIMUM SALARY $135,684	MAXIMUM SALARY $163,148
JOB TITLE Member Services Manager	LOCATION Honolulu, HI	MINIMUM SALARY $88,786	MAXIMUM SALARY $108,937
JOB TITLE Member Services Supervisor	LOCATION Honolulu, HI	MINIMUM SALARY $56,094	MAXIMUM SALARY $70,844
JOB TITLE Member Services Representative	LOCATION Honolulu, HI	MINIMUM SALARY $37,131	MAXIMUM SALARY $46,038
JOB TITLE Member Service Officer	LOCATION Honolulu, HI	MINIMUM SALARY $36,726	MAXIMUM SALARY $44,427
JOB TITLE Member Relationship Officer	LOCATION Honolulu, HI	MINIMUM SALARY $76,796	MAXIMUM SALARY $99,695

The Member Services Officer job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Honolulu, HI that might be a good fit for the type of job and salary you are looking for.

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37975

46152

About Honolulu, Hawaii Honolulu (/ˌhɒnəˈluːluː/; Hawaiian: [honoˈlulu]) is the capital and largest city of the U.S. state of Hawaiʻi. It is an unincorporated part of and the....More

Honolulu, Hawaii area prices were up 1.9% from a year ago

Member Services Officer Salary in popular cities: Pearl City, Hilo, Kahului

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