Member Services Officer Salary in Louisville, KY

How much does a Member Services Officer make in Louisville, KY?

As of February 01, 2025, the average annual salary for a Member Services Officer in Louisville, KY is $37,913. Salary.com reports that pay typically ranges from $34,886 to $42,403, with most professionals earning between $32,130 and $46,491.

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Salary range for a Member Services Officer

$34,886 to $42,403

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What is a Member Services Officer?

A Member Services Officer is responsible for providing excellent customer service to members of an organization or company. They assist members with inquiries, account maintenance, and problem resolution. They may also be responsible for processing new member applications, updating member information, and promoting membership benefits and services. Additionally, Member Services Officers may handle member communications, organize events, and collaborate with other departments to ensure a positive member experience. Strong communication, organizational, and customer service skills are essential for this role.

See user submitted job responsibilities for Member Services Officer.

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Job Openings for Member Services Officer in Louisville, KY

What does a Member Services Officer do?

Common responsibilities of a Member Services Officer

Collaborate with management to develop and implement strategies for improving member satisfaction and retention.

September 08, 2023

Provide excellent customer service to members by addressing inquiries, resolving issues, and providing information about products and services.

September 11, 2023

Maintain accurate member records and update information as needed.

September 12, 2023

Handle billing and payment inquiries, process payments, and assist with account adjustments as necessary.

September 18, 2023

Educate members about the benefits and features of their membership.

October 21, 2023

Assist with membership retention efforts by reaching out to members to ensure satisfaction and encourage continued participation.

November 08, 2023

Process new member applications, renewals, and cancellations.

November 12, 2023

Provide support for member recruitment efforts, including outreach and promotional activities.

November 14, 2023

Collaborate with other departments to coordinate member events, promotions, and special offers.

November 21, 2023

Assist with member communications, including newsletters, emails, and social media updates.

November 29, 2023

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Member Services Officer Salary By Experience Levels in Louisville, KY

How much should you be earning in Member Services Officer in Louisville, KY based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Member Services Officer Salary By Level of Education in Louisville, KY

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Member Services Officer in Louisville, KY

Average Base Salary

Core compensation

34886

42403

37913

Average Total Cash Compensation

Includes base and annual incentives

35170

42780

38134

What is the average salary for Member Services Officer in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Officer in Louisville, KY. The base salary for Member Services Officer ranges from $34,886 to $42,403 with the average base salary of $37,913. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,170 to $42,780 with the average total cash compensation of $38,134.

View Average Salary for Member Services Officer as table

	Average Salary	Average Salary Range
Base Salary	$37,913	$34,886 - $42,403
Bonus	$221	$284 - $377
Total Pay	$38,134	$35,170 - $42,780

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Member Services Officer Salary Near Louisville, KY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Louisville, KY
CITY, STATE Frankfort, KY	AVERAGE SALARY RANGE $33,360 - $40,549	COMPARE TO Louisville, KY
CITY, STATE Lexington, KY	AVERAGE SALARY RANGE $34,218 - $41,591	COMPARE TO Louisville, KY
CITY, STATE Bloomington, IN	AVERAGE SALARY RANGE $33,614 - $40,856	COMPARE TO Louisville, KY
CITY, STATE Richmond, KY	AVERAGE SALARY RANGE $33,883 - $41,184	COMPARE TO Louisville, KY
CITY, STATE Owensboro, KY	AVERAGE SALARY RANGE $34,272 - $41,656	COMPARE TO Louisville, KY
CITY, STATE Covington, KY	AVERAGE SALARY RANGE $35,685 - $43,374	COMPARE TO Louisville, KY

See salaries for Member Services Officer in locations close to Louisville, KY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Louisville, Kentucky

Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 square miles (44.6 km2) (4.33%) is covered by water. Louisville is southeasterly situated along the border between Kentucky and Indiana, the Ohio River, in north-central Kentucky at the Falls of the Ohio. Although situated in a Southern state, Louisville is influenced by both Southern and Midwestern culture. It is sometimes referred to as either one of the northernmost Southern cities or as one of the southernmost Northern cities in the United St...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Member Services Officer in Louisville, KY

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Member Services Director	LOCATION Louisville, KY	MINIMUM SALARY $118,064	MAXIMUM SALARY $152,638
JOB TITLE Member Services Manager	LOCATION Louisville, KY	MINIMUM SALARY $80,835	MAXIMUM SALARY $104,196
JOB TITLE Member Services Supervisor	LOCATION Louisville, KY	MINIMUM SALARY $58,308	MAXIMUM SALARY $71,842
JOB TITLE Member Services Representative	LOCATION Louisville, KY	MINIMUM SALARY $34,621	MAXIMUM SALARY $42,006
JOB TITLE Member Service Officer	LOCATION Louisville, KY	MINIMUM SALARY $33,736	MAXIMUM SALARY $40,818
JOB TITLE Member Relationship Officer	LOCATION Louisville, KY	MINIMUM SALARY $82,058	MAXIMUM SALARY $118,242

The Member Services Officer job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Louisville, KY that might be a good fit for the type of job and salary you are looking for.

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34886

42403

About Louisville, Kentucky Louisville and Jefferson County have a combined area of 397.68 square miles (1,030.0 km2), of which 380.46 square miles (985.4 km2) is land and 17.23 ....More

Louisville, Kentucky area prices were up 1.2% from a year ago

Member Services Officer Salary in popular cities: Lexington, Bowling Green, Owensboro

Recently searched related titles: Camp Coordinator, Member Engagement Coordinator, Insurance Authorization Coordinator

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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