Assist borrowers in understanding their mortgage terms and obligations.
September 01, 2023
Monitor and track payment schedules and follow up on missed payments.
September 02, 2023
Contact delinquent mortgage holders to discuss payment options and arrangements.
September 10, 2023
Work with legal counsel to pursue legal action against borrowers who fail to make payments.
September 21, 2023
Stay up to date on industry regulations and best practices for mortgage collections.
September 21, 2023
Provide customer service and support to borrowers experiencing financial difficulties.
October 05, 2023
Negotiate payment plans with borrowers to bring their accounts current.
October 10, 2023
Collaborate with other departments within the mortgage company to resolve borrower issues.
October 30, 2023
Initiate foreclosure proceedings on properties with consistently delinquent payments.
November 24, 2023
Document all communication and payment arrangements with borrowers.
November 25, 2023