Communicate clearly, both orally and in writing.
December 25, 2022
Performs as the first line of defense to take appropriate action toward resolving network and system problems as they appear.
February 16, 2023
Participates in various working groups and boards related to process improvement and change authorization.
April 01, 2023
Monitor available resources such as aircraft or crews to develop alternative schedules and routes.
November 18, 2022
Formulate contingency plans and communicate with all stakeholders the potential delays and their ripple effect throughout the network.
February 02, 2023
Makes effective and timely decisions.
February 21, 2023
Function as the initial point of contact in receiving client requests for resolution.
March 08, 2023
Provides technical analysis to customers to isolate issues and develop strategies to restore or activate services.
March 19, 2023
Assist in the development of standard operating procedures and policies in a dynamically changing business environment that will result in high-quality client service.
March 23, 2023
Assumes personal responsibility for all outcomes.
April 15, 2023
