Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
November 19, 2022
Enter and verify all new resident information (full name, facility name, payer status, date of birth, social security number, etc.
November 19, 2022
Monitor incoming case queues to ensure cases submitted by Account Management, Patient Care Operations, or directly from customers are appropriately assigned within Customer Service, or to other departments as needed for timely follow-up and resolution.
December 09, 2022
Collaborate and maintain strong relationships with Account Management and other leaders across the organization to support a highly responsive client issue resolution model.
January 31, 2023
Assisting pharmacy services staff members with answering phones, filing and other administrative support activities.
March 12, 2023
Communicate effectively in person, over the phone and in writing to provide customer service to the internal and external customer (patient, caregiver, physician, pharmacist) and liaisons between patient and providers for medication needs, including patient information, delivery, storage, supplies, refills, education materials.
April 04, 2023
Follow strategic marketing, sales and forecast plans created by Executives to achieve corporate objectives for products and services.
April 11, 2023
Answer Customer Service telephone calls as scheduled for timely processing of inbound calls for appropriate follow-up as needed.
April 17, 2023
Manages expectations, develops plans and manages processes to improve and maintain the quality of retail services.
April 22, 2023
Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance related matters.
May 08, 2023