Provides operational leadership and manages the administrative functions associated with regional sales and group service including agent appointments and commission payments (approximately $12 million annually), sales and management reporting, CRM (sales tracking and work flow management system), grouping and setup, contract issuance, and sales policy and process documentation as well as sales division training functions.
November 02, 2020
Assures compliance with government regulations for commercial activities, manages response to various special customer information requests including product stewardship and sustainability surveys.
April 23, 2021
Manages global staff of 10 responsible for order entry, administration, order fulfillment as well as commercial business systems support (SAP ECC, APO, CRM, Synergy Customer Feedback System, and SharePoint).
April 30, 2021
Demonstrated experience effectively working within an ERP (Enterprise Resource Planning) model integrating all aspects of the business including sales, invoicing, customer service, and forecasting.
May 23, 2021
Prepares and conducts staff performance reviews and sets annual goals and objectives, and works with each employee on staff development.
May 26, 2021
Collaborate with Finance and Sales on the budgeting process/financial planning by forecasting titles and volumes for future years by media and territory.
June 01, 2021