Support Desk Analyst Salary in Columbus, Ohio

What is the salary range of Support Desk Analyst?

As of December 01, 2024, the average annual pay of Support Desk Analyst in Columbus, OH is $58,326. While Salary.com is seeing that Support Desk Analyst salary in Columbus, OH can go up to $71,270 or down to $47,732, but most earn between $52,780 and $65,101. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Support Desk Analyst in the United States.

Search Support Desk Analyst Jobs in Columbus, OH

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a Support Desk Analyst

$52,780 to $65,101

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Support Desk Analyst Salary:
Select State
Select City in OH
Choose Similar Job
Pick Related Category
View Cost of Living in Columbus, Ohio

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Support Desk Analyst

Review the job openings and experience requirements for the Support Desk Analyst job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Support Desk Analyst.

Search Support Desk Analyst Job Openings

Job Openings for Support Desk Analyst in Columbus, OH

What does a Support Desk Analyst do?

Common responsibilities of a Support Desk Analyst

Respond to and resolve incidents regarding hardware, software, and network issues on computer workstations and other devices in corporate offices, facilities, and locations.

October 14, 2022

Create and manage tickets for service requests, alerts, issues and incidents and follow through until service is restored.

January 28, 2023

Assisting world-wide users by responding to queries via chat, email, or phone regarding technical questions and problems.

March 11, 2023

Actively maintain documentation such as knowledge base articles or FAQs, inspect and assist in managing the ticketing system for trends to help drive improvements to the help desk as well as information technology systems, tools and products.

March 16, 2023

Support instance configurations, variances, workflows, website structures, user roles, accounts and permissions, and content types.

March 23, 2023

Demonstrated knowledge, expertise, and relevant experience providing a full range of Integrated Logistics Support (ILS) support services sustaining the mission of vessels assigned to operate across all theaters worldwide to include.

April 17, 2023

Document troubleshooting instructions used to resolve complex issues and publish to the Knowledge Base.

April 23, 2023

Understand the processes and procedures used to conduct business in the Manufacturing industry so you can provide support across the corporate enterprise.

April 27, 2023

Monitor voice-mail for calls received outside normal hours of operation, adding any request to the Help Desk Call Tracking Database system.

May 15, 2023

Provide technical guidance (written and verbal), training, and coordination of operational functions in a pro-active manner, including monitoring and preventative maintenance of systems executing the CHPS software suite.

May 16, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Support Desk Analyst Salary By Experience Levels in Columbus, OH

How much should you be earning in Support Desk Analyst in Columbus, OH based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Support Desk Analyst in Columbus, OH

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Support Desk Analyst Salary By Level of Education in Columbus, OH

Do you know how much should you be paid for a Support Desk Analyst position in Columbus, OH based on your education level?

Tell us about your education and see an estimate of earnings for Support Desk Analyst in Columbus, OH and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Support Desk Analyst in Columbus, OH

Average Base Salary

Core compensation

52780

65101

58326

Average Total Cash Compensation

Includes base and annual incentives

53673

66861

59584

What is the average salary for Support Desk Analyst in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Support Desk Analyst in Columbus, OH. The base salary for Support Desk Analyst ranges from $52,780 to $65,101 with the average base salary of $58,326. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,673 to $66,861 with the average total cash compensation of $59,584.

View Average Salary for Support Desk Analyst as table

	Average Salary	Average Salary Range
Base Salary	$58,326	$52,780 - $65,101
Bonus	$1,258	$893 - $1,760
Total Pay	$59,584	$53,673 - $66,861

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Support Desk Analyst Salary Near Columbus, OH

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Columbus, OH
CITY, STATE Newark, OH	AVERAGE SALARY RANGE $52,451 - $64,695	COMPARE TO Columbus, OH
CITY, STATE Springfield, OH	AVERAGE SALARY RANGE $51,028 - $62,940	COMPARE TO Columbus, OH
CITY, STATE Chillicothe, OH	AVERAGE SALARY RANGE $49,717 - $61,322	COMPARE TO Columbus, OH
CITY, STATE Mansfield, OH	AVERAGE SALARY RANGE $51,681 - $63,745	COMPARE TO Columbus, OH
CITY, STATE Dayton, OH	AVERAGE SALARY RANGE $52,141 - $64,312	COMPARE TO Columbus, OH
CITY, STATE Lima, OH	AVERAGE SALARY RANGE $50,738 - $62,582	COMPARE TO Columbus, OH

See salaries for Support Desk Analyst in locations close to Columbus, OH. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Columbus, Ohio

The confluence of the Scioto and Olentangy rivers occurs just north-west of Downtown Columbus. Several smaller tributaries course through the Columbus metropolitan area, including Alum Creek, Big Walnut Creek, and Darby Creek. Columbus is considered to have relatively flat topography thanks to a large glacier that covered most of Ohio during the Wisconsin Ice Age. However, there are sizable differences in elevation through the area, with the high point of Franklin County being 1,132 ft (345 m) above sea level near New Albany, and the low point being 670 ft (200 m) where the Scioto River leaves...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Support Desk Analyst in Columbus, OH

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Help Desk Support Analyst	LOCATION Columbus, OH	MINIMUM SALARY $44,440	MAXIMUM SALARY $54,529
JOB TITLE Service Desk Support Analyst	LOCATION Columbus, OH	MINIMUM SALARY $61,741	MAXIMUM SALARY $75,911
JOB TITLE Support Desk Manager	LOCATION Columbus, OH	MINIMUM SALARY $102,752	MAXIMUM SALARY $130,183
JOB TITLE Service Desk Support	LOCATION Columbus, OH	MINIMUM SALARY $53,242	MAXIMUM SALARY $65,686
JOB TITLE Support Desk Technician	LOCATION Columbus, OH	MINIMUM SALARY $52,647	MAXIMUM SALARY $64,939
JOB TITLE IT Support Desk	LOCATION Columbus, OH	MINIMUM SALARY $61,741	MAXIMUM SALARY $75,911

The Support Desk Analyst job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Columbus, OH that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.