Technical Customer Support Salary in Toledo, OH

How much does a Technical Customer Support make in Toledo, OH?

As of March 01, 2025, the average annual salary for a Technical Customer Support in Toledo, OH is $38,957. According to Salary.com, salaries can range from a low of $31,860 to a high of $47,080, with most professionals earning between $35,242 and $43,208.

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Salary range for a Technical Customer Support

$35,242 to $43,208

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Technical Customer Support

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Job Openings for Technical Customer Support in Toledo, OH

What does a Technical Customer Support do?

Common responsibilities of a Technical Customer Support

Assists customers who are experiencing technical problems by quickly resolving issues by phone and/or email, or by forwarding more complex issues to the appropriate technical resource within MMQCI, while exhibiting cheerful and sincere empathy at all times.

February 15, 2023

Communicate with franchisees via phone, email (ticket based system), web chat to provide step-by-step solutions effective in resolving hardware or software problems.

February 22, 2023

Act as a business liaison between Vertex and the client balancing the needs of both the client and our business in a way that drives a mutually agreed upon outcome.

March 04, 2023

Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures.

April 08, 2023

Understanding of information delivery principles including the creation of abstraction layers, query optimization, and report level calculations.

April 10, 2023

Support data delivery through feeds, PDF reports, or other means by ensuring that systems are performing as expected, and develop improvements as needed.

April 15, 2023

Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.

April 17, 2023

Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services.

April 20, 2023

Demonstrated strong customer service focus, analytical, problem-solving and team-building capabilities.

April 30, 2023

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Technical Customer Support Salary By Experience Levels in Toledo, OH

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Technical Customer Support Salary By Level of Education in Toledo, OH

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Technical Customer Support in Toledo, OH

Average Base Salary

Core compensation

35242

43208

38957

Average Total Cash Compensation

Includes base and annual incentives

35692

43921

39569

What is the average salary for Technical Customer Support in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support in Toledo, OH. The base salary for Technical Customer Support ranges from $35,242 to $43,208 with the average base salary of $38,957. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,692 to $43,921 with the average total cash compensation of $39,569.

View Average Salary for Technical Customer Support as table

	Average Salary	Average Salary Range
Base Salary	$38,957	$35,242 - $43,208
Bonus	$613	$450 - $713
Total Pay	$39,569	$35,692 - $43,921

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Technical Customer Support Salary Near Toledo, OH

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Toledo, OH
CITY, STATE Taylor, MI	AVERAGE SALARY RANGE $36,829 - $45,154	COMPARE TO Toledo, OH
CITY, STATE Ann Arbor, MI	AVERAGE SALARY RANGE $37,646 - $46,156	COMPARE TO Toledo, OH
CITY, STATE Canton, MI	AVERAGE SALARY RANGE $37,588 - $46,085	COMPARE TO Toledo, OH
CITY, STATE Westland, MI	AVERAGE SALARY RANGE $37,121 - $45,512	COMPARE TO Toledo, OH
CITY, STATE Dearborn, MI	AVERAGE SALARY RANGE $36,887 - $45,226	COMPARE TO Toledo, OH
CITY, STATE Dearborn Heights, MI	AVERAGE SALARY RANGE $36,868 - $45,202	COMPARE TO Toledo, OH

See salaries for Technical Customer Support in locations close to Toledo, OH. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Toledo, Ohio

Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Technical Customer Support Director	LOCATION Toledo, OH	MINIMUM SALARY $159,860	MAXIMUM SALARY $194,256
JOB TITLE Technical Customer Support Manager	LOCATION Toledo, OH	MINIMUM SALARY $99,685	MAXIMUM SALARY $129,337
JOB TITLE Technical Customer Support Supervisor	LOCATION Toledo, OH	MINIMUM SALARY $79,530	MAXIMUM SALARY $103,514
JOB TITLE Technical Customer Support Team Leader	LOCATION Toledo, OH	MINIMUM SALARY $65,269	MAXIMUM SALARY $88,206
JOB TITLE Technical Customer Support Specialist I	LOCATION Toledo, OH	MINIMUM SALARY $53,315	MAXIMUM SALARY $71,222
JOB TITLE Technical Customer Support Specialist IV	LOCATION Toledo, OH	MINIMUM SALARY $94,973	MAXIMUM SALARY $123,359

The Technical Customer Support job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Toledo, OH that might be a good fit for the type of job and salary you are looking for.

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35242

43208

About Toledo, Ohio Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Er....More

Toledo, Ohio area prices were up 1.3% from a year ago

Technical Customer Support Salary in popular cities: Columbus, Cleveland, Cincinnati

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