Maintains, updates, and upgrades existing software and technologies and assists with implementation of new software and technologies.
January 22, 2023
Responds to and documents situations where standard procedures failed with software or hardware installations or upgrades.
February 22, 2023
Support business partners in navigating complex ITS Cost transparency model and project portfolio, spanning several tools (Apptio, Planview, Qlik, etc), and requiring in depth knowledge specific to ITS.
March 04, 2023
Actively participate in requirements analysis to ensure design and functional specifications are complete.
March 30, 2023
Demonstrated ability to maintain strict confidentiality of privileged information, and perform a wide range of duties that require tact, good judgment, diplomacy, organizational skills, flexibility and discretion.
April 11, 2023
Participate in the research of business processes and conceptualize improvements in order to recommend changes to systems, applications, policies, or procedures to streamline processes, reduce costs, increase productivity and elevate internal and external customer satisfaction and develop recommendations.
April 14, 2023
Assist in the development and maintenance of training materials and operations manuals according to department standards and guidelines in conjunction with system enhancements, tariff revisions and changes to business processes to ensure the information adheres to current Company standard practices, policies and procedures, providing end users with a resource to ensure compliance.
May 02, 2023
Develops and manages to all documentation including Charter, schedule, risks/issues list, budget, communication plan and other required supporting plans in keeping with organizational standards.
May 02, 2023
Provide controlling support to the ITS function within the Global Support Functions perimeter, including preparation of budgets and forecasts (Strategic Plan / Budget / F1 / F2 / Quarterly Landings), monthly closings (accruals, expense reviews, scorecards), project approval and tracking, and other financial planning & analysis activities.
May 08, 2023
Creates detailed functional business requirement specifications and ensures proper testing hand-offs for integration testing.
May 11, 2023