Monitor the CIG ticket-tracking system, respond to assigned tickets and provide timely updates into the system.
October 20, 2022
Communicate regularly and professionally with Sun Valley Resort personnel and guests regarding relevant IT department work and information.
December 18, 2022
Develops and maintains current, personal knowledge and skills on industry and professional trends and activities in information technology.
January 12, 2023
Provides front-line support for high-speed Internet customers, staff, and guests at WCD facilities, traditional ISP-based customers (hosting, ISDN, DSL, dedicated circuits), and telecommunication repair services.
February 17, 2023
Demonstrate knowledge of applicable desktop computing technologies, including desktop operating systems.
March 03, 2023
Performs security monitoring and administration of organizational systems using various network and application management tools.
March 10, 2023
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
April 13, 2023
Maintains knowledge and proficiency within the Active Directory and System Center Configuration Manager (SCCM) systems in order to provide assistance and training to Technology Support Technicians.
May 04, 2023
Assists with technical and functional supervision of vendors and/or contract staff during the implementation of hardware and software upgrades, patches, security and backup/recovery processes.
May 08, 2023
Support CIG offices and terminal network equipment including routers, switches, wireless access points, fixed wireless broadband equipment, computers, printers, handhelds, IP cameras and any hardware or software directed to be maintained or serviced.
May 17, 2023
