Trains and evaluates staff and volunteers in delivery of excellent customer service as well as ticketing system policies and procedures.
December 06, 2022
Develops methods for, monitors, and tracks visitor feedback (comment cards, email messages, and oral feedback).
March 01, 2023
Manages admissions function and timed ticketing, as well as walk-in and on-line ticketing of public and social programs.
March 21, 2023
Assists Director of External Affairs in the design of internal and external sales promotions and the implementation thereof to achieve expected admissions and ticketing sales.
March 31, 2023
Participates in budget process by forecasting visitor attendance, special exhibition and program ticket sales, and related revenues.
April 03, 2023
Demonstrate ability to work with a wide range of people and possess empathetic outlook and sense of diplomacy.
April 17, 2023
Communicate with a variety of visitors with diverse interests and abilities in a manner that enhances their general understanding of the HMC mission.
May 04, 2023
Works with the Departments of Education and External Affairs to recommend and develop collateral material to aid and enhance the visitor experience.
May 08, 2023