Manages the research and development programs to meet organizational needs and capitalize on potential new products. Implements research and development procedures and techniques to ensure consistent methods, documentation, and testing. Assesses the scope of research projects and ensures they are on time and within budget. Oversees complex research projects, analyzes results, and provides recommendations based on findings. May require a master's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that... view job details

Receives, reviews, and enters purchase orders in ERP system in accordance with contractual obligations and internal requirements. Maintains communication with customers by telephone or in person regarding lead times, production issues, reworks, or any other concerns. Setup new customer accounts and provide credit applications. view job details

Understand key business objectives and develop customer marketing campaigns that drive business results. Review and analyze performance of all customer marketing activities and recommend ongoing improvements. Assist in development and execution of the annual marketing plans to increase brand awareness, drive trial, and enhance product velocity and profitability. view job details

Manage programs and projects involving multiple parties/organizations with conflicting agendas and business priorities. Lead cross-organization project teams towards targeted and scheduled outcomes. Acts as the primary interface between the customer and the company for managing specific programs to achieve planned objectives. view job details

Recruit references and manage relationships, building out a database of profiles we can leverage for customer engagement opportunities. Collaborate with internal partners (including demand generation, content marketing, events, product management, investor relations, voice of customer, customer advocacy. Manages workload with a strong attention to detail. view job details

Execute program development tasks according to current program implementation event calendar and other best practices, recognizing when a client need requires additional or varying strategies. Understanding of the software development lifecycle, application security, and/or related field. Create and maintain the sales forecast, reporting on performance versus forecast and participating in corrective action when required. view job details

Create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the customer support team function. Document support procedures and SLA. Manage the support process, including support tickets owned by other employees, to ensure that all customers are responded to within 24 hours. view job details

Prepare presentations, deliver research findings, and make strategic recommendations that maximize the long-term value of the brand and ensure that it achieves annual sales goals. Design and execute primary marketing research studies and secondary analyses to generate insights informing strategic efforts, price/access strategy, LCM, forecasting, branding, and marketing mix. Provide strategic and tactical recommendations to Marketing and Sales leadership that will help accelerate product performance. view job details

Collaborate with Marketing and Communications to make our customers heroes through AR, PR, social media, and speaking opportunities. Manage and develop 3-5 Customer Advocacy Managers to develop overall professional and account management skill set. Track and measure key customer advocacy and engagement metrics and present to internal stakeholders. view job details

Works closely with Insights and Analytics to identify Whitespace opportunity and to develop annual plans to address opportunity. Demonstrated ability to identify both short and long range sustainable growth opportunities based on in-depth understanding of both company and customer strategies. Provide feedback and hold and teams accountable for quick resolution when customers are blocked from completing key actions within the product. view job details

Track ASP, BOM, and cost of finished goods to recommend landed price of a finished good according to incoterms requested by customer. Plan, organize, control and evaluate IT service delivery workflow and the continuous improvement program that surrounds it. Builds and maintains respectful and collaborative relationships with customers, Q2 executives and team members. view job details

Actively participate in development of campaign from ideation through to client approval and performance analysis in a mix of supporting and leading roles. Building a stronger conduit to Product Marketing and Product Management, in order to represent the voice of the customer in all new product and enhancement road map activities. Understands the underlying drivers of client/customer satisfaction and delivers exceptional customer service by observing, listening, interacting and following up with client/customer alerts to ensure satisfaction and issue resolution. view job details

Develops strategies for area of specified responsibility and works cross-functionally to create actionable goals to be implementing accordingly for expected/anticipated results. Collaborate with the internal Loyalty Program and Customer Strategy team leads to develop and provide actionable insights in support of their achievement of strategic goals, and work with them to develop and measure their impact and progress on key actions and metrics. Reviews and analyzes the competitive marketplace for patterns and trends and may make recommendations/adjustments to operational activities based upon identified information. view job details

Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others. Acts as client advocate by taking a proactive approach to problem solving, taking ownership of issues, having the determination to follow through and escalate issues as appropriate. Manage key supply chain activities with a focus on delivering measurable results and interaction with key supply chain decision makers for assigned customers by aligning both tactical and strategic supply chain imperatives. view job details

There is currently no job description for Customer Value Manager. Be the first to submit the job responsibilities for a Customer Value Manager.

There is currently no job description for Customer Analytics Manager. Be the first to submit the job responsibilities for a Customer Analytics Manager.

There is currently no job description for Customer Communications Manager. Be the first to submit the job responsibilities for a Customer Communications Manager.

There is currently no job description for Customer Fulfillment Manager. Be the first to submit the job responsibilities for a Customer Fulfillment Manager.

There is currently no job description for Customer Operations Manager. Be the first to submit the job responsibilities for a Customer Operations Manager.

There is currently no job description for Manager Of Customer Experience. Be the first to submit the job responsibilities for a Manager Of Customer Experience.