Demonstrate consistent and effective communication through personalized emails, telephone calls, and follow up contactAchieve and exceed sales targets and other KPI's to continue our growth momentumContribute to the Sales and Marketing team by working closely together and supplying information on industry awarenessLive your exceptional customer service standard! Respond in a timely manner to messages and providing accurate, timely information to clients as requestedAssist with Accounts Receivable collections and customer maintenance as neededIndependently manage a pipeline of multiple prospects, utilizing systems to document progress. Provide the full package sales experienceProspect and secure new IT business to consistently penetrate territory, increase sales, customer base and market share through contcts, networking, tradeshows, conferences, etc. Manage the cultivation, execution and delivery of high-end sales and services to an assigned base of large accounts (both existing and new clients), insuring that all accounts have adequate information, appropriate coverage, and ultimately be responsible for customer satisfaction. view job details
Review clients' processes and controls against leading practice and industry frameworks, identify gaps in design and execution, and communicate issues and recommendations to engagement leads and client management. Plan and execute the day-to-day activities of IT audit engagements for clients, including system development, package implementation, SSAE 18 readiness assessments, and/or platform reviews within multiple industries, primarily serving Bay Area clients. Demonstrates ability as a positive team member by collaborating with other team members while meeting client expectations, being receptive to candid, meaningful feedback, and keeping team informed of progress and issues. view job details
Understanding of trends and regulations to ensure effectiveness and compliance with all regulations, standards, and frameworks (NIST, HIPPA-HITECH, GDPR, etc. Develops information technology documentation policies, procedures, standards, and processes to align with Information Technology Governance Works with VP/CTO and CISO to ensure policies and content are in alignment with approved strategic plan. Support the Cloud Steering Committee as a subject matter expert in cloud governance leading practices including risk reporting, performance reporting, remediation, strategy, roadmap, and issues management. view job details
Participate in the development of appropriate actionable plans, including the definition of a new and/or improvement of existing processes. Lead a team of Business Solutions Analysts dedicated to providing timely, business-aligned technology solutions that enable and support the business needs of the units with which they are partnered, and partner with the business areas to turn business requirements into technical specifications. Develops a self-organizing team (cross-functioning, partners with the business, collaborative, works quickly and unencumbered, be empowered and autonomous, be able to focus on self-improvement) and supports the management activities that make self-organization successful. view job details
Manage projects and coordinate available resources for appropriate coverage. Implements new approaches, and/or technologies to develop solutions meeting customer's needs. Demonstrates the ability to function and stay focused in constant pressure, fast-growing and ever-changing organization. view job details
Assist users with mobile communication devices (mobile phones, broadband cards, Blackberrys, and laptops) with incident support tickets. Monitoring and troubleshooting network infrastructure (firewalls, switch, wireless applications, etc. Active support of the transition from break fix operating model to customer solution focused operating model (account management). view job details
Demonstrates understanding of business processes for several business functional areas, and can effectively coordinate the work on analysis and requirements for several projects. Document requirements and functional specifications (leverage standard templates similar to an MD50) as well as performing and documenting configurations and personalizations (BR100). develop, demonstrate, train, and drive regional or global solutions and implement controls that are fully auditable and compliant with business and regulatory standards. view job details
Monitor the progress of technology projects and provide quick and accurate responses to IT Management as to status, issues and risks of those projects. Develops Schedule and Method of Frequency for Quality Reviews so that ongoing and regular IT Policy, Process, Procedure, and Standard reviews ensure technology and governance best practices are incorporated and reported to Management. Recommends modification of the company's security guidelines and/or security solutions and applications to the Director, Information Security. view job details
Develop basic change management plans, identifying stakeholder groups, developing a communication and training framework, working with internal communications experts on change materials. Manages multiple, medium complex eCommerce projects (for example, software development, infrastructure) with external stakeholders (for example, third-party vendors, Information System Division (ISD), Store Innovations) by driving projects through the lifecycle phases to successful completion as defined in project's charter. Assist with the development and implementation of policies and processes for data governance to ensure the security of protected and sensitive data (PCI, PII, GDPR, PHI, etc. view job details
Participates with incident, problem, change, and customer request management within the Windows, Linux, and Virtualization domains. Provides operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Supporting all hardware and software Add, Change, Move, Install, Imaging, Upgrade of desktops, printers, scanners, devices, equipment and ensure optimal performance of the end-user workstations. view job details
Communicates and accurately documents all architectural decisions, plans, goals and functional requirements. Building strong partnership relationships with project teams through internal consultancies and thought leadership activities. Demonstrate skills and experienced at negotiating conflict and problem-solving to achieve win-win outcomes at all levels of a project. view job details
Interacts as part of a team, leading small sized projects and is able to plan, design, implement and support all company Information Technology infrastructure, networks, hardware and applications. Works effectively as a team leader or a participating member of the department or project teams. Developing in-depth skills and technical knowledge of each system and sub-systems in current and new technologies. view job details
Manages Commissioning and Acceptance requirements for contractor delivered operating systems and services. Participates with more senior team members to work significant and unique issues in the enterprise where analysis of situations or data requires an evaluation of intangibles. Monitor operation of the LAN/WAN and ensure hardware and network operating software are functioning properly and that operation standards are met. view job details
Develops expertise in Vehicle Processing and Part Distribution operational processes focusing on continuous improvement utilizing technology. Hands-on experience in Java, J2EE, Spring framework, Hibernate, web services, MVC Portals, Liferay and Portal Administration. Provides thought leadership and contributes to expanding the knowledge base within area of expertise which includes developing new methods, techniques and criteria for developing strategy analysis and recommendations. view job details
Schedules installations/ upgrades and provides system maintenance in accordance with IT procedures. Support Customer needs with the computers in the DC, helping with computer access and resolving various computer issues. Follows direction or guidance provided by Manager or Department Analysts, for assigned basic or routine business requirements or change requests, interacts with Home Office Underwriting Staff to clarify and confirm project expectations. view job details
Act as the primary point of contact for work intake coming to the Application Operations teams. Works individually and within team structures to drive results and achieve desired objectives. Manages portfolio management team, typically comprised of product owners, business analysts and quality assurance team to manage the IT Portfolio and deliver quality results within established budgets and within approved schedules. view job details
Evaluates security protocols of vendor technology for compliance with company / industry security standards and applies necessary course of action to include unbundling of vendor technology to ensure continued security compliance. Determines the necessary course of action and takes appropriate corrective actions, to include engaging appropriate support groups to apply corrective actions. Creates and maintains documentation for middleware installations, changes and upgrades, and maintains compliance based on changes within the industry and/or best practices. view job details
Provide service support to the Business Capability Acquisition Cycle (BCAC) process, specifically information services in the areas of, governance and security, business requirements reviews, acquisition strategy development and compliance, audit, and overall IT compliance. Manage assets and configuration items in the Configuration Management Database (CMDB). Support the USAF Acquisition Chief Information Officer (CIO) in sustaining and evolving improvement strategies supporting the DoD and USAF acquisition domain priorities. view job details
Develop and produce IT Scorecards for internal and external stakeholders to use data to provide a meaningful, concise update on the status of IT, and progress against tactical targets and strategic objectives. Assists auditors with auditing the activities of the Change Management function for compliance with established procedures and IT control framework. Support the gathering and documentation of performance management requirements, including data collection, analysis, reporting, and service level management. view job details
Manage procurement process including competitive procurements, negotiations of agreements, on-going contract administration and vendor relationship management 2) Act as a resource to University faculty and staff with regard to purchases of software, equipment and services 3) Negotiate, manage and administer commercial contracts in accordance with University policies and procedures, federal, state and local laws and regulations and best business practices 4) Lead and manage RFx . Negotiates favorable terms, volume discounts and long-term contracts with suppliers, and prepares and processes requisitions and purchase orders for the procurement of goods, services and supplies for customer-related business processes or for internal use. Performs other ad hoc assignments to enable the Company to more cost-effectively procure hardware, software and services, and to ensure compliance with Company policies and procedures. view job details