IT Problem Manager Salary in the United States

How much does an IT Problem Manager make in the United States?

As of July 01, 2026, the average salary for an IT Problem Manager in the United States is $73,532 per year, which breaks down to an hourly rate of $35.

However, an IT Problem Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $82,332
  • Majority Range (25th-75th percentile): $67,503 to $78,138
  • Entry-Level (10th percentile): $62,014
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View as table View as graph 25% $67,503 10% $62,014 90% $82,332 75% $78,138 $73,532 50%(Median) Didn’t find job title? Click

IT Problem Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $78,138 $6,512 $1,503 $38
Average $73,532 $6,128 $1,414 $35
25th Percentile $67,503 $5,625 $1,298 $32
Check out IT Problem Manager Job Openings in the United States
IT Manager

Revel Staffing - Toledo, OH

IT Project Manager

Kinettix Inc. - Cincinnati, OH

Junior IT Project Manager

Manifest Solutions - Columbus, OH

IT Project Manager

SPIROL Shim Division - Stow, OH

Search More IT Problem Manager Jobs in the United States

Key Factors That Influence IT Problem Manager Salaries

An IT Problem Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects IT Problem Manager Salaries?

Experience is a primary driver of an IT Problem Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $62,122
  • Early Career (1-2 years): $73,194
  • Mid-Level (2-4 years): $95,150
  • Senior-Level (5-8 years): $111,167
  • Expert (over 8 years): $118,299
Levels Salary
Underwrit... Level IT Problem Manager$62,122
IT Proble... Level IT Problem Manager$73,194
Underwrit... Level IT Problem Manager$95,150
Underwrit... Level IT Problem Manager$111,167
Property ... Level IT Problem Manager$118,299
$62,122 0 yr
$73,194 < 2 yrs
$95,150 2-4 yrs
$111,167 5-8 yrs
$118,299 > 8 yrs
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What Am I Worth?

How Do IT Problem Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Problem Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $81,415.
  • California: $81,106.
  • Massachusetts: $80,025.

Top Paying Cities for IT Problem Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $92,746
  • San Francisco: $91,731
  • Oakland: $89,798

What Skills Can Increase an IT Problem Manager's Salary?

Demanded Skills for the Role:

  • Analysis (Mentioned in 6.72% Job Postings): Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
  • Knowledge of Underwriting (Mentioned in 1.44% Job Postings): Underwriting simply means that your lender verifies your income, assets, debt and property details in order to issue final approval for your loan.
  • Financial Analysis (Mentioned in 1.07% Job Postings): Financial statement analysis (or financial analysis) is the process of reviewing and analyzing a company's financial statements to make better economic decisions to earn income in future. These statements include the income statement, balance sheet, statement of cash flows, notes to accounts and a statement of changes in equity (if applicable). Financial statement analysis is a method or process involving specific techniques for evaluating risks, performance, financial health, and future prospects of an organization. It is used by a variety of stakeholders, such as credit and equity investors, the government, the public, and decision-makers within the organization. These stakeholders have different interests and apply a variety of different techniques to meet their needs. For example, equity investors are interested in the long-term earnings power of the organization and perhaps the sustainability and growth of dividend payments. Creditors want to ensure the interest and principal is paid on the organizations debt securities (e.g., bonds) when due.
See More Skills
Skills Demand Percentage
Analysis 6.72%
Knowledge of Underwriting 1.44%
Financial Analysis 1.07%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Problem Manager's salary.
  • Mortgage Underwriting: Can increase your salary by up to 24%.
  • Brokerage: Can increase your salary by up to 14%.
  • Coaching: Can increase your salary by up to 11%.
Skill Salary Salary % Increase
Mortgage Underwriting
$91,180
24%
Brokerage
$83,827
14%
Coaching
$81,621
11%
Due Diligence
$81,621
11%
Economics
$80,885
10%
Risk Management
$80,885
10%
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IT Problem Manager Salary by Industry: Top Paying Sectors

For IT Problem Manager roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Insurance sectors offer the strongest compensation, at 30% above the average. In contrast, IT Problem Manager positions in Edu., Gov't. & Nonprofit or Retail & Wholesale typically offer lower base pay, as these industries often view IT Problem Manager as a support function rather than a direct revenue driver.

The top paying industries for an IT Problem Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$95,592$46.030%
Insurance$88,239$42.020%
Healthcare$80,885$39.010%

How Education impacts an IT Problem Manager's Salary?

Your level of education can impact your salary potential. While many IT Problem Managers enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Problem Manager with a Associate's Degree is between $69,740 and $74,452).

IT Problem Manager Salaries by Degree Level

Typical Education for IT Problem Manager
Degree Level % of user with this level of education
No Diploma 1.1%
High School 9.2%
Associates 6.6%
Bachelors 70.1%
Masters 12.5%
Doctorate 0.4%
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IT Problem Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Problem Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Salary Trends for IT Problem Manager

Salaries for an IT Problem Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $80,456 in 2023 to around $75,995 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of IT Problem Manager salary trends, .

Average Annual Salary of IT Problem Manager Over Time

2022
$???
2023
$80,456
2024
$77,858
2025
$75,995
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $80,456
2024 $77,858
2025 $75,995
2026
View More
2027
View More

Most common benefits for IT Problem Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for IT Problem Manager

Here are companies hiring for IT Problem Manager and their salaries, click below for more details.

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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