The Claims Service and Operations Manager oversees the intake and processing of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Manages the operations of an insurance claims department to meet operational, financial, and service requirements. Being a Claims Service and Operations Manager assures timely and proper disposition of claims based on policy provisions. Manages appraisal and examination staff and processes. In addition, Claims Service and Operations Manager recommends and implements best practices to ensure complete and th... view job details

The IT Service Desk Manager ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Manages the staff and operations of an organization's technical help desk. Being an IT Service Desk Manager identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Trains the team on the help desk systems and tools to identify, document, track, and resolve reported problems. In addition, IT Service Desk Manager monitors and measures service metrics and volume t... view job details

The Deli Service Counter Manager manages deli product and merchandise sales functions, suggests changes to inventory and pricing, and purchases supplies when needed. Oversees operations and staffing for the deli department within a grocery store. Being a Deli Service Counter Manager is responsible for department staff training, assignments, and scheduling. Monitors quality of goods and service. In addition, Deli Service Counter Manager requires a high school diploma or its equivalent. Typically reports to a head of a unit/department. Working team member that may validate or coordinate the work... view job details

The General Engineering Support Technician - Entry may require a high school diploma or its equivalent with. Assists all levels of engineers with their tasks and assignments. Being a General Engineering Support Technician - Entry typically reports to a supervisor or manager. Being a General Engineering Support Technician - Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. view job details

The General Systems Support Senior Assistant assists users with questions or problems. Assists in the installation, maintenance, and general support of systems. Being a General Systems Support Senior Assistant may require an associate's degree or its equivalent. May help perform system backups and recovery and install new software. In addition, General Systems Support Senior Assistant typically reports to a supervisor or manager. Working as a General Systems Support Senior Assistant typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to ... view job details

The General Engineering Support Technician - Experienced may require a high school diploma or its equivalent. Assists all levels of engineers with their tasks and assignments. Being a General Engineering Support Technician - Experienced typically reports to a supervisor or manager. Working as a General Engineering Support Technician - Experienced typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. view job details

The General Engineering Support Technician - Senior may require a high school diploma or its equivalent. Assists all levels of engineers with their tasks and assignments. Being a General Engineering Support Technician - Senior typically reports to a supervisor or manager. Working as a General Engineering Support Technician - Senior typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. view job details

Makes recommendations for improvements to meet customers’ expectations. Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues. Makes routine account visits. view job details

Assist with high severity requests or issue escalations as needed. monitors, team huddles, and monthly employee development plans, ensuring. Develop, implement and manage appropriate processes and procedures to meet customer service level requirements across all teams. view job details

Change agent with the ability to work with internal and external business partners to deploy solutions in support of the strategic vision and business roadmap. Develop and manage internal relationships with leadership teams, business managers, IT and business teams as well as external relationships with commercial vendors. Prepare and manage capital and operational budgets. view job details

Plans, coordinates, and assigns daily workload of absent team members to ensure work gets completed accurately and timely. Works towards achieving company items per minute standards. Monitor shrink and ensure that inventory and moneys are accounted for. view job details

Create & ensure a positive environment where all associates are treated fairly & with dignity in accordance with our People-First Philosophy. Develop contests & other programs to motivate associates to increase productivity & raise team spirit. Provides direction, coaching, and real time counsel related to all associate performance issues. view job details

create process maps, oversee development of standard operating procedures and associated procedures. Prepares, monitors, and controls the annual department budget to ensure expenditure is in line with the business plan. Participate in the roadmap planning to streamline, standardize and strengthen security, business continuity and disaster recovery across sites while achieving improvements in performance, reliability, robustness and scalability. view job details

Requires a minimum of 6+years progressive management experience managing a complex business with $5+Million financial and operational responsibility for that business, multi-site OR multi-departmental. Interacts with Client Management and maintains effective client and customer relations at all levels with client organization, including conducting rounding. Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting appli. view job details

Works to improve the effectiveness of the quality management system through the use of the quality policy, quality objectives, audit results, analysis of data, corrective and preventive actions. Review and understand customer requirements to achieve customer satisfaction, reduce chargebacks, and improve operational accuracy. Answer or direct through proper channels all requests received from customers, sales representatives, and distributors for larger tier accounts. view job details

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders. Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth. Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap. view job details

Assists in creation and management of American SpiralWeld and ADIP continuous improvement programs and executes special projects and reports as requested by management. Lead Sponsor Internal Community resource team at the enterprise level through active regular forums providing account level updates. Communicates with all relevant groups, including (but not limited to) manufacturing, shipping, Sales Engineers, distributors, engineers, and contractors to gather, resolve and distribute necessary information to satisfy the customers' requests. view job details

Follow up with unsatisfied customers to ensure all. serves as a subject matter expert in HVAC, painting and landscaping to reduce assignment rates of work orders to 3rd Party Vendors. Install, test and service software on digital voice recorders, call processing systems and inmate telephones. view job details

Act as a subject matter expert for the processes and procedures within Service Delivery and Infrastructure. Develop strategies for continuous service delivery improvement and service levels by monitoring and managing phone queue (participating in escalated calls as neede) and deep knowledge of problem resolution lead times and evaluation of efficiency tools. Demonstrated breadth and depth of operational service delivery management expertise, preferably in a global environment with a track record of achieving account financial objectives, including revenue/profitability, SLAs, specific account KPIs and the customer satisfaction targets. view job details

Assist in the preparation of reports and presentations for client meetings and reviews. Assist in identifying opportunities for upselling or cross-selling additional services to clients. Collaborate with internal teams to ensure timely and accurate delivery of services to clients. view job details