As of July 01, 2026, the average salary for a Customer Service Team Manager in the United States is $59,964 per year, which breaks down to an hourly rate of $29.
However, a Customer Service Team Manager's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI Onboarding
Recruit with AI
Customer Service Team Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $74,955 | $6,246 | $1,441 | $36 |
| Average | $59,964 | $4,997 | $1,153 | $29 |
| 25th Percentile | $44,974 | $3,748 | $865 | $22 |
Pilot Flying J - Edon, OH
Michaels - Cincinnati, OH
Chick-fil-A - Broadview Heights, OH
Jason's Deli - Cincinnati, OH
A Customer Service Team Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Team Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Attention to Detail | 2.53% |
| Food Safety | 3.8% |
| Business Administration | 1.27% |
Understanding how a Customer Service Team Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $74,955 | $6,246 | $1,441 | $36 |
| Average | $59,964 | $4,997 | $1,153 | $29 |
| 25th Percentile | $44,974 | $3,748 | $865 | $22 |
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation PlanningReady to take the next step in your career? Browse thousands of current Customer Service Team Manager job openings on our job board. Use the search bar below to find your perfect match.
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
Salary.com's CompAnalyst platform offers:
