As of April 22, 2025, the average annual salary for a Help Desk Tier 1 Specialist in Cardiff, UK is £27,862, with an hourly rate of £13, according to Salary.com Global Salary IQ data. The average salary ranges from £25,724 to £30,262, influenced by factors like location, education, experience, and more.
| Percentile | Salary | Location | Last Updated |
| 25th Percentile Help Desk Tier 1 Specialist Salary | £25,724 | United Kingdom | April 22, 2025 |
| 50th Percentile Help Desk Tier 1 Specialist Salary | £27,862 | United Kingdom | April 22, 2025 |
| 75th Percentile Help Desk Tier 1 Specialist Salary | £30,262 | United Kingdom | April 22, 2025 |
Unlock Intelligence on Your Competitors' Salaries Across 35 Countries
Real-time global intelligence that empowers you to make competitive pay decisions and align offers with global trends.
SalaryIQTMSalary.com provides you with accurate and diversified Help Desk Tier 1 Specialist salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Help Desk Tier 1 Specialist is about £27,862 a year, this translates to an approximate hourly rate of £13, a monthly salary of about £2,322, and a weekly pay of around £536. Click the switch button below to see more details about Help Desk Tier 1 Specialist hourly pay, weekly pay, monthly pay, and so on.
A Help Desk Tier 1 Specialist's salary varies significantly based on experience level. Entry typically earn £27,479 - £28,758, while Intermediate make £27,543 - £28,829, Senior earn £27,639 - £28,937, Specialist earn £27,703 - £29,044, Expert can reach £27,799 - £29,116 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Help Desk Tier 1 Specialist | £28,292 |
| Intermediate Level Help Desk Tier 1 Specialist | £28,400 |
| Senior Level Help Desk Tier 1 Specialist | £28,471 |
| Specialist Level Help Desk Tier 1 Specialist | £28,579 |
| Expert Level Help Desk Tier 1 Specialist | £28,650 |
| Entry Level | 2% |
| Intermediate Level | 2% |
| Senior Level | 2% |
| Specialist Level | 3% |
| Expert Level | 3% |
As of April 22, 2025 , a Help Desk Support Assistant makes less than a Help Desk Tier 1 Specialist. A Help Desk Support Assistant earns an average annual salary of £25,699. And a Help Desk Tier 1 Specialist earns an average annual salary of £27,750.
| Job Title | Location | Salary Range in GBP |
|---|---|---|
| Help Desk Support Assistant | Cardiff, UK |
|
| Help Desk Tier 2 Specialist | Cardiff, UK |
|
| Help Desk Tier 3 Specialist | Cardiff, UK |
|
| Help Desk Support | Cardiff, UK |
|
Salary.com's CompAnalyst platform offers: