How Much Does a Service Desk Analyst Make in the United Kingdom? Salary Range, Hourly Rate and More
As of April 22, 2025, the average annual salary for a Service Desk Analyst in the United Kingdom is £30,958, with an hourly rate of £15, according to Salary.com Global Salary IQ data. The average salary ranges from £28,040 to £34,581, influenced by factors like location, education, experience, and more.
Convert Currency to USD| Percentile | Salary | Location | Last Updated |
| 25th Percentile Service Desk Analyst Salary | £28,040 | United Kingdom | April 22, 2025 |
| 50th Percentile Service Desk Analyst Salary | £30,958 | United Kingdom | April 22, 2025 |
| 75th Percentile Service Desk Analyst Salary | £34,581 | United Kingdom | April 22, 2025 |
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How Much Does a Service Desk Analyst Make by Hour, Week, Month, and Year?
Last Updated on April 22, 2025Salary.com provides you with accurate and diversified Service Desk Analyst salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Service Desk Analyst is about £30,958 a year, this translates to an approximate hourly rate of £15, a monthly salary of about £2,580, and a weekly pay of around £595. Click the switch button below to see more details about Service Desk Analyst hourly pay, weekly pay, monthly pay, and so on.
How Much Do Service Desk Analysts Earn at Different Levels in 2025?
A Service Desk Analyst's salary varies significantly based on experience level. Entry typically earn £29,303 - £30,958, while Intermediate make £30,000 - £31,770, Senior earn £31,229 - £33,338, Specialist earn £31,337 - £33,446, Expert can reach £31,499 - £33,608 or more, depending on the company and location.
| Levels | Salary |
|---|---|
| Entry Level Service Desk Analyst | £30,436 |
| Intermediate Level Service Desk Analyst | £31,067 |
| Senior Level Service Desk Analyst | £32,581 |
| Specialist Level Service Desk Analyst | £32,743 |
| Expert Level Service Desk Analyst | £32,851 |
| Entry Level | 2% |
| Intermediate Level | 0% |
| Senior Level | 5% |
| Specialist Level | 6% |
| Expert Level | 6% |
Which Job Pays More: Help Desk Analyst or Service Desk Analyst?
As of April 22, 2025 , a Help Desk Analyst makes less than a Service Desk Analyst. A Help Desk Analyst earns an average annual salary of £23,101. And a Service Desk Analyst earns an average annual salary of £30,958.
| Job Title | Salary Range in GBP |
|---|---|
| Help Desk Analyst |
|
| Help Desk Manager |
|
| Front Desk Manager |
|
| IT Help Desk Manager |
|
| Help Desk Support |
|
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Frequently Asked Questions about Service Desk Analyst Salaries
1. How much do service analysts make in the UK?
The estimated total pay for a Service Analyst is £34,787 per year, with an average salary of £32,628 per year.
2. What is a level 1 service desk analyst?
types of service desk analysts level 1 or entry level: serves as the first port of call for customers calling for support, help or answers to computer-related questions. level 2: handle more complex issues that often involve networking or hard-to-classify hardware malfunctions.
3. How much do service desk agents make in the UK?
The average service desk agent salary in the United Kingdom is £23,862 per year or £12.24 per hour.
4. What is a good entry level salary in the UK?
The average salary for Entry Level jobs is £25,000. Read on to find out how much Entry Level jobs pay across various UK locations and industries. We have 125 jobs paying higher than the average Entry Level salary!
5. How much do service desk analysts make in the UK?
The estimated total pay for a Service Desk Analyst is £28,720 per year in the London area, with an average salary of £27,132 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.
6. Why do analysts get paid so much?
With their keen analytical skills and deep understanding of financial markets, financial analysts play a pivotal role in helping organizations make informed financial decisions. And their importance in determining the financial future of the companies is reflected in their competitive salaries.11 Jul 2024