Customer Service Utility Salary

Customer Service Utility Salary

How Much Does Customer Service Utility Pay for employees?

Salaries

Job Openings

Overview

Reviews

Similar Company

FAQ

Recommended HR Topics
Compensation Planning Hot Insights on Your Competitors' PayNew Global Market Data New Develop a Job Description Pay Equlity Benefits Consulting
As of August 2026, the average annual salary for employees at Customer Service Utility in the United States is $88,416. This translates to an approximate hourly wage of $43. Salaries at Customer Service Utility typically range from $77,932 to $99,867 annually, reflecting the diverse roles and experience levels within the company. Customer Service Utility’s salaries are influenced by a wide range of factors including job role, department, years of experience, and location.
DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

How Much Does Customer Service Utility Pay for Different Roles?

The table below outlines the annual salary ranges for popular roles within the company, helping you benchmark potential earnings. Use 'View by Card/Table' option to find the data most relevant to your career path.

Deployment Hook-Up & Commissioning (HUC) Lead

$144,932 / year

Salary Range: $125,842 - $167,648

Quality Control

Office Administrator

$47,203 / year

Salary Range: $42,633 - $52,925

Administrative Assistant I

Santee Lakes Volunteer

$40,535 / year

Salary Range: $35,966 - $46,456

Janitorial

DTI Vendor Management Analyst

$86,282 / year

Salary Range: $78,116 - $95,850

Information Technology

Billing Coordinator

$47,965 / year

Salary Range: $43,544 - $53,903

Medical Billing and Coding

CDL Truck Driver

$65,530 / year

Salary Range: $58,781 - $73,218

Materials Management

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Turn Insight into Opportunity: Current Job Openings

Ready for your next career move? Explore current job openings at Customer Service Utility.
Loading results...

About Customer Service Utility: Company Profile

Website
www.newbernnc.gov
Founded In
1710
Employees
500 - 1,000 employees
Industry
Energy & Utilities
Headquarter Location
NEW BERN
Revenue
$10 Million - $50 Million
Phone Number
-
Social Media

Employee Reviews: Insights on Salary, Culture & Work-Life

Gain authentic perspectives from current and former employees. These anonymous reviews offer invaluable insights into Customer Service Utility's culture, work-life balance, management, and employee sentiment regarding salary satisfaction, bonus payouts, and benefits.
Employees enjoy competitive pay and comprehensive benefits, which motivate high performance. Safety measures are in place but enforcement varies between locations. Training exists but is often generic and not role-specific. Opportunities for growth exist, but you have to advocate for yourself.
Commented in April 29, 2025
44
2
The company also partners with local organizations, reinforcing its commitment to social responsibility. Innovation is steady but could accelerate. What sets this utility company apart is its strong sense of purpose. When we suggest a process improvement or raise a concern, it gets taken seriously. From resource planning to fieldwork, this company runs smoothly. Shift schedules vary and can disrup...
Commented in March 26, 2025
34
0
I look forward to coming in each day, which says a lot. The leadership team communicates clearly and provides guidance without micromanaging. The environment is professional but sometimes bureaucratic, which can limit flexibility and innovation for some employees. We’re encouraged to pursue learning and development here. The company celebrates safety milestones, employee anniversaries, and accompl...
Commented in December 23, 2024
45
0
There’s no toxicity, but also little enthusiasm or innovation. I value the transparent communication from leadership regarding company strategy and challenges in the energy market. Communication is formal and sometimes delayed. Training availability varies by department and location. The blend of traditional utilities expertise with modern tech makes this an exciting workplace.
Commented in January 04, 2024
41
2

Is Customer Service Utility’s Pay Competitive? Salary Benchmarking Analysis

How does Customer Service Utility’s compensation stack up against the market? This analysis visualizes their average salary compared to its industry benchmark and key peer companies.
Peer Company & Industry Benchmarking
180k
150k
120k
90k
60k
30k
0
Average Salary ($/year)
Customer Service Utility
Energy & Utilities
Company 1
Company 2
Industry Comparison
Our data shows that, on average, compensation at Customer Service Utility is below the average for the U.S. Energy & Utilities industry by approximately 32%. This positioning suggests their pay is below the market average within their sector.
See Your True Competitors
The companies behind the question marks could be hiring your best people. Don't operate with incomplete data. Unlock your full competitive view with Salary.com for Business to precisely benchmark salaries, benefits, and more against your true competitors.

What Is the Cost of Living Near Jacksonville?

Understanding the cost of living near Jacksonville is key to truly evaluating a salary offer or your current compensation at Customer Service Utility.
Jacksonville's Cost of Living Index is approximately 83.2 (16.8% less expensive than US average; 13.3% less than NC average). Near Camp Lejeune, very affordable housing. JOST. When planning your budget based on a salary from Customer Service Utility, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $800 - $1,200+ A significant portion of Customer Service Utility salary. Location choices impact this heavily.
Utilities (Basic) $160 - $260 Electricity, Heating, Cooling, Water etc.
Public Transportation Limited local transit Essential for most commuters; car ownership is costly.
Groceries (Single Person) $370 - $550 Can be higher with more dining out or specialty stores.
Personal & Leisure $300 - $600+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $340 - $630+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,020 - $3,240+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

Most Common Questions About Customer Service Utility

FAQ 1: What is the typical salary range (low to high) for most roles at Customer Service Utility?
The typical annual salary range for most roles at Customer Service Utility is approximately from $77,932 to $99,867. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.
FAQ 2: Do salaries differ significantly between departments at Customer Service Utility?
Yes, salaries often differ between departments at Customer Service Utility due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.
FAQ 3: How can I determine if a salary offer from Customer Service Utility in Jacksonville is fair given the local cost of living?
To determine if a salary offer from Customer Service Utility in Jacksonville is fair, first compare the gross salary to our data for similar roles at Customer Service Utility and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Jacksonville" to understand its purchasing power.
FAQ 4: Are the salaries listed for Customer Service Utility on Salary.com pre-tax or after-tax?
All salary figures displayed for Customer Service Utility, including average base salary and estimated total compensation, are pre-tax amounts. They do not account for federal, state, or local income taxes, nor deductions for benefits like health insurance or 401(k) contributions.

For Employer

What Should I Pay?

The trusted data and intuitive software your organization needs to get pay right.

Explore CompAnalyst ®
Looking for Accurate Salary Data?

Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.

Surveys & Data Sets
Unlock Intelligence on Your Competitors' Salaries Across 35 Countries

Real-time global intelligence that empowers you to make competitive pay decisions and align offers with global trends.

SalaryIQTM
The Only Compensation System That Helps You EXCEL.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.

Compensation Planning