Manager, Customer Success Salary at Adia BETA

Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory capacity. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Under minimal direction, oversee the day-to-day operations of the Austin Energy Customer Solutions business area. Primary responsibilities include responding to and coordinating resolution for customer escalations; managing the 24/7 operations, including prioritizing project and work activities, to ensure timely customer resolution and business operations; coordinating and leading process improvement activities and projects across the department and city; develop and analyze customer and operational data and reports, e.g., survey results, performance metri

Regional Customer Service Manager – North America About GWE Global Water & Energy, part of Ekopak Sustainable Water, is a leading player in industrial water treatment, water reuse, and green energy production. With our innovative technologies, we help businesses worldwide operate more sustainably while reducing costs. Job Description To expand our global customer service team, we are looking for a Regional Customer Service Manager – North America. In this role, you will be the primary point of contact for our customers in your region, ensuring that our installations perform optimally. You will provide technical support, maintain customer relationships, and identify new business opportunities. The region North America covers clients in the USA, Canada and Mexico. The position is US based. Your Responsibilities · Manage customer relationships: Maintain contact with clients after project completion and visit their installations regularly. · Support & optimization: Provide technical assist

Job Description Job Description TalentGuard's workforce intelligence platform transforms workforce data into actionable insights that drive an organization's strategic workforce decisions. Our award-winning suite measurably improves a company’s ability to develop, engage, and retain people. As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve value from our solutions post-implementation. You will be responsible for managing and nurturing customer relationships, driving product adoption, and identifying opportunities for upselling and expansion. By acting as a trusted advisor, you will help customers maximize their investment while aligning our solutions to their evolving business needs. Core Responsibilities Account Management & Customer Success Serve as the primary point of contact for assigned customers post-implementation, ensuring a smooth transition and ongoing success. Develop strong, trusted relationships with key stakeholders, incl

Customer Success Manager Noonlight combines advanced technology with real humans to protect and comfort people so they can live freely. What began as an app focused on helping people walk safely from point A to point B, has since grown into a connected safety platform. Noonlight enables modern and affordable 24/7 professional sensor monitoring, video monitoring, false alarm filtering, and data-rich emergency response via a suite of emergency APIs backing some of the smartest home, health, and lifestyle products in the IoT market and commercial security industry. Furthering our vision of automatic safety, Noonlight recently became part of the Alarm.com family of companies. Alarm.com is a publicly traded SaaS company with more than $800M in revenue in 2023. More than 7.6 million home and business owners depend on Alarm.com solutions every day to make their properties safer, smarter, and more efficient. We are looking for a Customer Success Manager who will help enable Noonlight's custome

Customer Success Manager Noonlight combines advanced technology with real humans to protect and comfort people so they can live freely. What began as an app focused on helping people walk safely from point A to point B, has since grown into a connected safety platform. Noonlight enables modern and affordable 24/7 professional sensor monitoring, video monitoring, false alarm filtering, and data-rich emergency response via a suite of emergency APIs backing some of the smartest home, health, and lifestyle products in the IoT market and commercial security industry. Furthering our vision of automatic safety, Noonlight recently became part of the Alarm.com family of companies. Alarm.com is a publicly traded SaaS company with more than $800M in revenue in 2023. More than 7.6 million home and business owners depend on Alarm.com solutions every day to make their properties safer, smarter, and more efficient. We are looking for a Customer Success Manager who will help enable Noonlight's custome

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description This role is to support growth and customer retention in North America and will be responsible for a portfolio of our strategic customers. The primary objective of the role is to help guide them along their DEX journey of people, process, and technology by driving adoption throughout the entire customer lifecycle. Key Pillars to the Customer Succe

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation. As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend solutions to help them get the most out of our product and exceed their goals. You will report to the Director of Customer Success. What You'll Own Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Executive Bu

Senior Customer Success Manager About Upshop Upshop is a SaaS software development company based in Tampa, FL, with a virtual team spread across the US and the UK. We are an exciting, fast-moving company who, through our commitment to a connected, user-focused platform, helps our customers increase grocery operations profitable by right-sizing inventory, reducing shrink and increasing sales across all departments. Our Total Store Operations suite includes solutions for Fresh Item Management, Computer Assisted Order, DSD Management, Task Management, eCommerce Fulfillment Orchestration, and Expiration Date Management. We have a reputation as both a great partner to our customers as well as a great place to work. Overview of the role We are seeking a Senior Customer Success Manager to join our growing team. As a Senior Customer Success Manager, you will serve as the primary point of contact for assigned strategic customers to develop long-lasting relationships with our most valuable custo