Customer Service Specialist Salary at Agileblue BETA

Reports To: Customer Experience Manager or Customer Experience Quality Manager Direct Reports: N/A FLSA Status: Exempt (Not eligible for OT) Employment Type: Full time Position Overview: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel, provide quotes, process orders, and answer customer question with accuracy in a timely manner. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel. Communicate clearly and professionally in both verbal and written formats. Accurately process price quotes and orders utilizing various systems. Strive to deliver one-touch resolution for every case handled. Meet and / or exceed all Service Level Agreements (SLA) that are established for each assigned customer. Meet and / or exceed all Quality Service Standards as established by Customer Experience. Meet and / or exceed all Performance Metrics as established by Customer Expe

Job Description Job Description Marcum Search is actively supporting a highly regarded client in the Cleveland area in their quest to find multiple talented Customer Service Specialists. This company is well-known for its long-standing history and commitment to growth. It offers an exceptional work environment where the value and appreciation of its employees are deeply ingrained in the company culture. By joining their team, you will have the opportunity to contribute to and share in their continued success. The role is also responsible for building relationships with internal and external customers and ensuring a positive experience with our company and department. The primary goal of this position is to ensure customer satisfaction, resolve inquiries, and facilitate smooth transactions. 100% Onsite Monday-Friday,10-7, 1 hour lunch. Essential Functions and Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. As

Job Description We are looking for a Senior-level Customer Service Representative for a client in Bedford Heights! Direct Hire opportunity with room for advancement! Shift: Monday through Friday - First shift 7:30am-4:30pm or 8am-5pm Pay: $23-$25/hr depending on experience Responsibilities: Dispatch orders assigned to you within customer Manage daily workload report: inclusive of quote follow-up, completion of work orders and issue resolution. Quoting/change orders to customer. Manage inbound/outbound phones. Work order setup for invoicing. Assist in field service issue resolution. Provide excellent Customer reporting and Customer Communications. Maintain Subcontractor communication and partnership. Respond to customer emails and inquiries within 24 hours of receipt. Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Qualifications: 3

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Specialist, Store

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Specialist, Store

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect th

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect th

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect th