IT Support Specialist Salary at Applied Development Co BETA

10am - 6pm The Specialist, Computer Support, provides technology support to all users in the firm. Essential Duties and Responsibilities Typical responsibilities include, but are not limited to, the following: Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner Maintain effective communication and follow-up with assigned floors Interface and maintain effective communication with other Support, Training, and Information Systems staff Escalate problems to appropriate individual(s) based on established guidelines and procedures Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to users Attend Computer Support Weekly Education Sessions, and provide presentations as needed for specific topics Attend ongoing training programs to keep technical skills sharp Take ownership and follow up on tickets escalat

Essential Duties and Responsibilities Typical responsibilities include, but are not limited to, the following: Install, configure, repair, and replace PCs Install, configure, repair, and replace telephones Configure basic network interfaces on various devices Troubleshoot basic networking issues Provide technical assistance as required Maintain firm's printing environment-training provided Qualifications/Position Requirements Knowledge of PC architecture Good understanding of how all subsystems work in a PC and interact with each other Good working knowledge of networking and basic TCP/IP configurations Knowledge of Windows 7 & Windows 10 Basic electronics knowledge Ability to work on new equipment and devices without formal training Ability to manage a varied workload and meet deadlines Must be punctual and reliable Strong interpersonal skills Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude Excellent written and verbal

Qrypt's mission is to protect the world's data and restore privacy. Qrypt hardens cybersecurity and future-proofs encryption against quantum attacks by eliminating key transmission. Qrypt's unique technology independently generates symmetric keys at multiple endpoints for critical workflows today. We are a passionate team of engineers, physicists, and cryptographers committed to transforming the way the world safeguards data and communications! We are seeking an IT Support Specialist to lead and manage our outsourced IT relationships, ensuring day-to-day end user requests are acknowledged and resolved via email or ticketing system. The IT Support Specialist will be responsible for troubleshooting hardware, software, and networking issues within the company. The ideal candidate will have experience in technology and vendor management, with a focus on maintaining the confidentiality, integrity, and availability of our organization's data. This is an onsite NYC role. What You'll Do Serve

Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks an enthusiastic, dedicated, and mission aligned IT Support Specialist with the Information Technology Department. The IT Support Specialist will bring a passion for the mission of Harlem Children's Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life. We are seeking a highly motivated and experienced IT Support Specialist to join our team. The ideal candidate will have a passion for technology and possess strong PC and Mac troubleshooting skills. The IT Support Technician will be responsible for creating documentation, tracking inventory, providing technical support to end-users, installing, maintaining, and troubleshooting computer hardware and software, and ensuring the seamless interconnectivity of all desktop computers and systems. O

Responsibilities Help users resolve desktop hardware and software issues, including user account setup and related administrative duties (e.g., installing, upgrading, and supporting Mac and Windows desktop software and hardware). Troubleshoot and resolve software, hardware, and peripheral device issues (e.g., network printers, scanners, VoIP phones). Respond to requests for technical assistance in person, via phone, or electronically. Provide remote computer and hardware setup and replacement, performing configurations and installations as needed. Track, log, and route problems/requests in ConnectWise Manage, document resolutions, and collaborate with the team on next steps for ticket resolution. Support the Manager of IT Support with routine maintenance and day-to-day duties, including server and network infrastructure monitoring. Support users with document management system (DMS) issues, configurations and best practices. (Our current DMS is NetDocs) Maintain and troubleshoot mobile

Job Description Job Description The New York Philharmonic connects with millions of music lovers each season through live concerts in New York and around the world, as well as broadcasts, recordings, and education programs. After returning to a transformed David Geffen Hall in October 2022, the Orchestra has a renewed commitment to building on a 180-year-old legacy of excellence by serving as a platform for today’s creators and connecting with our communities. In February 2023 the New York Philharmonic announced the appointment of Gustavo Dudamel as the Orchestra’s next maestro, to begin as Music and Artistic Director in 2026–27, after serving as Music Director Designate in 2025–26. The New York Philharmonic seeks an Information Technology (IT) Support Specialist. The IT Support Specialist provides technical guidance and solutions to user groups working in the entire organization across a variety of technology disciplines. This includes installing, diagnosing, repairing, maintaining, a

Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co

Job Description Job Description The Specialist, Technical Support provides day-to-day technical support to the Information Systems department. Essential Duties and Responsibilities Typical responsibilities include, but are not limited to, the following: Install, configure, repair and replace PCs Install, configure, repair and replace telephones Configure basic network interfaces on various devices Troubleshoot basic networking issues Configure Avaya to include adds, moves and changes. Provide technical assistance as required Maintain firm's printing environment-training provided Qualifications/Position Requirements Knowledge of PC architecture Good understanding of how all subsystems work in a PC and interact with each other Good working knowledge of networking and basic TCP/IP configurations Knowledge of Windows 7 & Windows 10 Basic electronics knowledge Good understanding of Avaya phone systems to include adds, moves an changes Ability to work on new equipment and devices without for