Product Support Salary at Behrmann Co BETA

How much does a Behrmann Co Product Support make?

As of December 2024, the average annual salary for a Product Support at Behrmann Co is $39,138, which translates to approximately $19 per hour. Salaries for Product Support at Behrmann Co typically range from $34,821 to $43,583, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Behrmann Co Overview

Website:
behrmanncompany.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Retail & Wholesale

Behrmann Company was founded in 1952 by Raymond A. Behrmann as Radi-Heat Engineering and Sales Company. The business designed and prefabricated hot water radiant heat and convector heating systems for residential and commercial applications. These were sold with plans and installation instructions to mechanical and plumbing contractors. The introduction of air conditioning to the residential market in the mid-50's caused a decline in hot water heating due to the need for two separate systems for heating and air conditioning versus a forced air heating system which utilized air conditioning ductwork. To adjust to market changes, the business began converting to a stocking manufacturer's representative. In 1959, "Engineering & Sales" was eliminated from the name to shorten it and to avoid suggesting that we did engineering work in competition with our consulting engineer customers. Other lines were added until the conversion was completed in 1964. The signing of representation agreements in 1959 marked the start of experience in domestic water heating and steam systems in addition to hydronic systems. Over our 60 plus years, we have gained enough expertise through our association with manufacturers to have an excellent image with our customers. In following our systems expertise concept, we are able to provide advice on proper design of combustion air and vent systems for boiler rooms. In 1969 the company name was changed to R.A. Behrmann & Associates to signal the end of our involvement in prefabricated radiant heating systems. Another name change was made in 1988 to shorten the name to Behrmann Company. In April 2010, ownership of the company was transferred to Walt Steiner, formerly a member of the Outside Sales Engineer team. In May, 2012, the company moved its offices to 9783 Green Park Industrial Drive. This move gave us the additional space we long needed in the office and almost doubled the warehouse size. A Warehouse Management System was implemented to control inventory. This also gave us the addition ...

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What Skills Does a person Need at Behrmann Co?

At Behrmann Co, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.

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Check more jobs information at Behrmann Co

Job Title Average Behrmann Co Salary Hourly Rate
2 Accounts Payable $40,637 $20
3 Accounts Receivable Specialist $45,880 $22
4 Ceo $691,664 $333
5 Director, Customer Service $143,587 $69
6 Sales Engineer $78,874 $38
7 Sales Manager $108,738 $52
8 Supply Chain Specialist $52,365 $25
9 Field Service Technician $49,421 $24
10 Project Engineer $80,020 $38
11 Distributor Sales Representative $51,114 $25
12 Private Equity Specialist $50,049 $24

Hourly Pay at Behrmann Co

The average hourly pay at Behrmann Co for a Product Support is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Behrmann Co positions. The pay range and total remuneration for the job title are shown in the table below. Behrmann Co may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $39,138 look to you?

FAQ about Salary and Jobs at Behrmann Co

1. How much does Behrmann Co pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Behrmann Co?
According to the data, the highest approximate salary is about $43,583 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Behrmann Co?
According to the data, the lowest estimated salary is about $34,821 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.