Call Center Salary at Citibank, Na BETA

Call Center Supervisor Business Unit Call Center Exemption Status Exempt Management Level Supervisor Compensation Grade ACE 13 Incentive Plan Annual High Performance Incentive Target 8% Incentive Target Job Summary This position ensures effective service to members/insureds and is responsible for people, operations, and project management of the work group. The position also implements and manages the achievement of the strategic business plan, and applies principles and best practices to achieve total member satisfaction and attain productivity and corporate leadership goals. In addition, this position sustains a continuous learning environment for the working group to gain job knowledge, customer service skills, and maintain a safe working environment. The position may assume responsibility for all service and operational activities in the Team Manager's absence. Job Duties Provide coaching and development to team members to ensure continual education and enrichment. Foster an unders

Job Description Job Description We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com . Position Summary The Clinical Call Center Site Supervisor is responsible for ensuring the efficient and effective operation of the call center team. This role involves managing daily activities, monito

The Sales Supervisor is responsible for driving sales results within the Registering and Scheduling call center. You will be responsible for managing the team, processes and scripts to produce the most efficient, effective and highest possible results. This involves effective coaching, development, reporting and performance management that will yield week-over-week improvements. Must be comfortable in working in a competitive environment, with weekly and monthly KPI's and targets. This position is ONSITE in our Northbrook, Illinois corporate office. Remote work is NOT available. ESSENTIAL FUNCTIONS: Provide daily direction and communication to employees to ensure calls are answered in a timely, efficient, professional, and knowledgeable manner - while achieving desired results. Coaches' employees to reached desired sales goals and targets, while navigating through pivots, objections and rebuttals. Monitors employee performance to assure that all goals are achieved. Must have a roll-up

Job Description Job Description Required Skills & Experience - 1-2 years of experience working in a call center with inbound calls (50+ calls a day) - High School diploma or GED - Good communication and personality - Ability to type at least 36 WPM - Adaptable and eager to learn, willing to work in a fast paced call-center - Excellent communication and reliable Nice to Have Skills & Experience - Bilingual in Spanish, Vietnamese, and/or Chinese Job Description Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

Now HIRING! One of the BEST CALL CENTERS in Wisconsin is hiring NEW call center reps to work at our Oshkosh location. With base pay as high as $16/hr for full-time shifts (min 40 hrs!) and a chance of earning an additional $9/hr in performance bonuses! Other full and part-time shifts are also available with starting base pay as high as $13-$15/hr! We pay weekly! MDS Communications is an Arizona-based company, established in 1992. We make fundraising calls on behalf of some of the most well-known and respected non-profit organizations in the country, including Habitat for Humanity, Save the Children, Special Olympics, the VFW, and Feeding America as well as Republican and Christian causes. No call center experience is necessary. Come build a rewarding career while raising funds over the telephone to make this world a better place! Work from Home opportunities available after 90 days of employment! We offer paid time off, tons of fun, flexible schedules, excellent Health Insurance, and m

Job Description Job Description CABVI is seeking a Call Center Supervisor to oversee call center operations with and without supervision of Call Center Manager. Organize and supervise day-to-day operations and activities of a contact center team in order to achieve key performance goals. Will be required in regular intervals to assist with the queue to provide outstanding customer service. Become proficient in handling inbound & outbound calls for assigned account/contract. Support the building and developing of an effective and high-performance team. Responsibilities Include: Field questions from team and possibly clients; recommend corrective services to address customer complaints, providing guidance and timely feedback. Participate in the interviewing and hiring process. Assist in training and preparing call center representatives to respond to customer questions and complaints and troubleshot problems with services or products, even those utilizing accessible technology. Manage an

$1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center. The person in this role will represent our clients in a professional and courteous manner and provide support and service to our patients via telephone, fax and mail. Duties and Responsibilities Answer a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards. Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed. Respond to patient requests by telephone, fax or email; review request, provide information requested or determine who can best provide appropriate information and route the request to the proper person Provide patient with their claim balance as requested. Update patients insurance information in the system and then re-bill to the new insurance carrier. If requested update patients address in the system. Perform daily

POSITION OVERVIEW: CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and posess excellent communication skills, we need your help in managing customer service agents. While your team operate the phone for a variety of commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly responsible for the performance and success of your team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. --------------: - POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives