Customer Service Salary at Dix Trucking BETA

How much does a Dix Trucking Customer Service make?

As of December 2024, the average annual salary for a Customer Service at Dix Trucking is $39,566, which translates to approximately $19 per hour. Salaries for Customer Service at Dix Trucking typically range from $36,008 to $43,622, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

DIX Trucking Overview

Website:
dixtrucking.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Transportation

Denver Intermodal Express (DIX) began in 1991 to provide intermodal service in the Denver region. Since then, we have expanded by adding a container depot, warehouses, a container freight station (CFS), 3 additional yards for parking/storage, flatbed service, refer service, lift gate straight trucks, a long haul division and air freight service. Our main warehouse has rail siding, dock doors and drive in doors to facilitate the large volume of transloading we do. When it comes to transportation and warehousing services in this region, one call is all you need to make. We are very proud of our experienced staff and believe in providing a quality work environment and equipping our people with the best tools needed to provide our clients with the finest service possible. Our turnover rate is very low largely due to the care and support we give our people. Each individual is treated with respect and empowered and trusted to make decisions so they really do have the ability to make a difference. Our approach is always open minded to best service your needs and solve any problems that arise. We pledge to always be a company that is easy to work with and never become bureaucratic or arbitrary in our ways of doing business.

See similar companies related to Dix Trucking

What Skills Does a person Need at Dix Trucking?

At Dix Trucking, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Dix Trucking

Job Title Average Dix Trucking Salary Hourly Rate
2 Manager, Safety & Fleet $105,184 $51
3 Supervisor, Customer Service $68,756 $33
4 Truck Driver $53,830 $26
5 Controller $229,756 $110
6 Customer Service Manager $90,865 $44
7 Customer Service Representative $34,936 $17
8 Director, Safety & Fleet $143,468 $69
9 Owner Operator $53,830 $26
10 Sales Manager $120,676 $58
11 Accounts Payable $45,099 $22
12 Customer Relations $39,566 $19

Hourly Pay at Dix Trucking

The average hourly pay at Dix Trucking for a Customer Service is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Dix Trucking positions. The pay range and total remuneration for the job title are shown in the table below. Dix Trucking may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $39,566 look to you?

FAQ about Salary and Jobs at Dix Trucking

1. How much does Dix Trucking pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Dix Trucking?
According to the data, the highest approximate salary is about $43,622 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Dix Trucking?
According to the data, the lowest estimated salary is about $36,008 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.