Customer Implementation Specialist Salary at Ebsco Information Services BETA

How much does an Ebsco Information Services Customer Implementation Specialist make?

As of December 2024, the average annual salary for a Customer Implementation Specialist at Ebsco Information Services is $132,303, which translates to approximately $64 per hour. Salaries for Customer Implementation Specialist at Ebsco Information Services typically range from $111,487 to $149,264, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

EBSCO Information Services Overview

Website:
ebsco.com
Size:
3,000 - 7,500 Employees
Revenue:
$1B - $3B
Industry:
Software & Networking

EBSCO Information Services, headquartered in Ipswich, Massachusetts, and established in 1984, is a provider of research databases, e-journals, magazine subscriptions, ebooks, and discovery services for academic libraries, public libraries, and school libraries.

See similar companies related to Ebsco Information Services

What Skills Does a person Need at Ebsco Information Services?

At Ebsco Information Services, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Project Management: Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
  2. Onboarding: Onboarding, also known as organizational socialization, is management jargon first created in the 1970's that refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors in order to become effective organizational members and insiders. It is the process of integrating a new employee into the organization and its culture. Tactics used in this process include formal meetings, lectures, videos, printed materials, or computer-based orientations to introduce newcomers to their new jobs and organizations. Research has demonstrated that these socialization techniques lead to positive outcomes for new employees such as higher job satisfaction, better job performance, greater organizational commitment, and reduction in occupational stress and intent to quit.. These outcomes are particularly important to an organization looking to retain a competitive advantage in an increasingly mobile and globalized workforce. In the United States, for example, up to 25% of workers are organizational newcomers engaged in an onboarding process. The term induction is used instead in regions such as Australia, New Zealand, Canada, and parts of Europe. This is known in some parts of the world as training.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

Related Jobs

Fujitsu
Andover , MA

Job Description ServiceNow Architect - GRC/IRM - TPRM Following rapid expansion of new client initiatives, the Fujitsu SaaS practice is seeking a skilled ServiceNow Architect with strong ServiceNow and GRC implementation related experience to join our dynamic solutions team. Candidates may be based anywhere in North America (Canada/US). Role and Accountabilities: This opportunity will suit a motivated ServiceNow Developer with a demonstrated record of offering ServiceNow related design and development support, successfully delivering on a wide range of ServiceNow related technical engagements. The successful candidate(s) will be responsible for, but not limited to, the following duties: Designing and implementing ServiceNow solutions for GRC/IRM (Governance, Risk, and Compliance including Third Party Risk Management (TPRM)) in accordance with industry standards and best practices. Working with stakeholders to identify and prioritize risk and compliance requirements, and to develop a ro


Sponsored
12/12/2024 12:00:00 AM
Veson Nautical
Boston , MA

Description As a Veson Nautical Services Technical Consultant you will function as the primary technical contact on client projects and engagements. You will own project specific tasks from beginning to end, communicating with the client to gather requirements and get sign-off, including customization of standard reports, and other project tasks. You will provide technical support for the world's leading developer of commercial maritime shipping software, assisting clients via phone, email, web sessions, and in person. You will manage and document daily reported issues in our bug tracking system. You will collaborate with consulting and project management resources to execute client engagements. As an SME on our platform you will liaise closely with our Infrastructure and Engineering departments to drive efficient solutions that contribute to employee and customer success. Essential Duties and Requirements Works in client projects, being the main contact for technical aspects including


Sponsored
12/11/2024 12:00:00 AM
Harvard University
Cambridge , MA

Position Details Title Research Fellow in Global Mental Health Implementation Science School Harvard Medical School Department/Area GHSM Mental Health for All Lab Position Description The Mental Health for All Lab Research Program promotes the generation of knowledge and its effective utilization with the goal of contributing to the reduction of the global burden of suffering from mental health problems through novel approaches such as digital technology or task-sharing for scale-up of proven interventions. The research program is based in the Department of Global Health and Social Medicine at Harvard Medical School. The Research Projects: The Department of Global Health and Social Medicine seeks a postdoctoral fellow to support the scientific and research activities for multiple studies focused on leveraging innovative digital technologies for scaling up proven psychosocial interventions across different settings globally, including a specific emphasis on underserved settings in the U


Sponsored
12/11/2024 12:00:00 AM
Spencer Thomas Group
Portsmouth , NH

Job Description Job Description Position Overview: Spencer Thomas Group (STG) is currently looking to add to our team of consultants under our ADP Lifion/NextGen Service Line, specifically for Payroll Implementation Consultants. These Consultants will ensure successful deployments by architecting, configuring, and testing the NextGen/Lifion HCM/Payroll solution to meet the specific needs of our clients. Responsibilities: Provide expertise and guidance to clients on Payroll "leading practices", the functionality of the Lifion application and associated processes throughout all phases of an implementation. Lead on-site and remote design/discovery workshops/deep-dives to familiarize clients with Lifion cloud processes; develop an understanding of client current-state processes, gather configuration requirements and share Lifion best practice recommendations Configure and test the Lifion application in collaboration with supporting implementation consultants for other HCM domains Advice an


Sponsored
12/9/2024 12:00:00 AM
Spencer Thomas Group
Boston , MA

Job Description Job Description **NOTE: This position can be filled in any of the locations listed below, but is also open to current work-from-home talent.** POSITION PURPOSE: Spencer Thomas Group (STG) is hiring a Senior Implementation Project Manager. In this position, you will implement and support the UKG Workforce Dimensions/ADP Workforce Manager and Payroll solutions to achieve all STG Professional Services KPIs through the successful provision of consulting and implementation services to UKG and ADP Clients in line with agreed standards and time frames. You should have the leadership and analytical skills to ensure projects reach the finish line, on time, within scope and within budget. We give you the tools to succeed, with continuous opportunities to train and advance your career. Responsible for onboarding and training new Project Managers as well as bringing technical expertise to release readiness, BPI and transformation activities. RESPONSIBILITIES: Manage all project pha


Sponsored
12/9/2024 12:00:00 AM
Fujitsu
Andover , MA

Job Description Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a Sr. ServiceNow Developer that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements in HRSD space. Fujitsu Right Now: There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today's FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us. What we offer: The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing c


Sponsored
12/9/2024 12:00:00 AM
Spencer Thomas Group
Portsmouth , NH

Job Description Job Description Position Purpose: Implement and support the UKG Pro WFM/ADP Workforce Manager solutions to achieve all STG Professional Services KPIs through the successful provision of consulting and implementation services to UKG and ADP Clients in line with agreed standards and timeframes. Act as functional and technical liaison between STG, STG Partners and Clients. In this position, you’ll leverage our partner training programs and SME support from STG Senior Consultants, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation. Key Responsibilities: Consult with Clients to deliver a comprehensive WFM solutions. Guide and drive Clients towards the best solution for their business needs. Analyze existing systems, integration requirements, business processes. Partner with Clients to understand their business and related needs. Incorporate new processes, tools and approaches when recommendin


Sponsored
12/8/2024 12:00:00 AM
United Software Group, Inc.
Boston , MA

Job Description: Must have: ServiceNow expert with extensive experience in IT Service Management (ITSM), IT Asset Management (ITAM) processes Certifications SQL, web technologies (HTML, CSS, JavaScript), and web services (SOAP, REST). We are seeking a skilled ServiceNow expert with extensive experience in IT Service Management (ITSM), IT Asset Management (ITAM) processes, and software support. The ideal candidate will have a deep understanding of ServiceNow platform capabilities, configuration, and customization to optimize IT service delivery and asset lifecycle management. Key Responsibilities: Design, configure, and implement ServiceNow solutions to streamline ITSM and ITAM processes, including Incident Management, Change Management, Problem Management, Service Catalog, Asset Tracking, Software Asset Management (SAM), and Configuration Management Database (CMDB). Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into technical solutions


Sponsored
12/8/2024 12:00:00 AM

Check more jobs information at Ebsco Information Services

Job Title Average Ebsco Information Services Salary Hourly Rate
2 Abstractor $56,552 $27
3 Account Specialist $75,341 $36
4 Accountant $107,376 $52
5 Accountant - Senior $107,376 $52
6 Accounts Payable Analyst $71,638 $34
7 Accounts Receivable Representative $57,663 $28
8 Accounts Specialist $76,000 $37
9 Administrator $63,571 $31
10 Application Engineer $94,995 $46
11 Architect $109,751 $53
12 Art Director $172,951 $83
13 Assistant Manager, Customer Service $90,243 $43

Hourly Pay at Ebsco Information Services

The average hourly pay at Ebsco Information Services for a Customer Implementation Specialist is $64 per hour. The location, department, and job description all have an impact on the typical compensation for Ebsco Information Services positions. The pay range and total remuneration for the job title are shown in the table below. Ebsco Information Services may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $132,303 look to you?

FAQ about Salary and Jobs at Ebsco Information Services

1. How much does Ebsco Information Services pay per hour?
The average hourly pay is $64. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ebsco Information Services?
According to the data, the highest approximate salary is about $149,264 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ebsco Information Services?
According to the data, the lowest estimated salary is about $111,487 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.