Helpdesk Salary at Edpnet Nv BETA

How much does an Edpnet Nv Helpdesk make?

As of December 2024, the average annual salary for a Helpdesk at Edpnet Nv is $50,865, which translates to approximately $24 per hour. Salaries for Helpdesk at Edpnet Nv typically range from $46,501 to $55,539, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Edpnet NV Overview

Website:
edpnet.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Telecom

Edpnet NV is a company that operates in the Telecommunications industry. It employs 21-50 people and has $10M-$25M of revenue. The company is headquartered in Grapevine, Texas.

See similar companies related to Edpnet Nv

What Skills Does a person Need at Edpnet Nv?

At Edpnet Nv, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Year Up United
Dallas , TX

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional b


Sponsored
12/14/2024 12:00:00 AM
Year Up United
Dallas , TX

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional b


Sponsored
12/14/2024 12:00:00 AM
Year Up United
Dallas , TX

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional b


Sponsored
12/14/2024 12:00:00 AM
Peyton Resource Group
Carrollton , TX

Position Overview: As the Infrastructure and Help Desk Team Leader, you will oversee the management of cloud services administration, infrastructure projects, and help desk operations. You will lead a dedicated team responsible for managing end-user devices, ensuring the security and efficiency of cloud platforms, and delivering top-tier support. Key Responsibilities: Cloud Services Administration: Manage and optimize cloud services, including Google Workspace, Google Cloud Platform (GCP), and other SaaS platforms such as SendGrid, MobileIron, etc. Oversee cloud infrastructure, ensuring scalability, security, and cost-effectiveness. Implement best practices for cloud administration and integrate new cloud technologies as required. Team Leadership: Lead and mentor a team of help desk and infrastructure specialists, ensuring efficient day-to-day operations. Manage workload distribution, track team performance, and ensure high-quality user support. IT vendor management and procurement Pro


Sponsored
12/14/2024 12:00:00 AM
Year Up United
Dallas , TX

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional b


Sponsored
12/14/2024 12:00:00 AM
IDR, Inc.
Fort Worth , TX

IDR is seeking a dynamic and experienced IT Helpdesk Technician to join one of our top clients in Fort Worth, TX. This is an exciting opportunity to be part of a strategic initiative project, transforming legacy applications to the latest technologies. If you are a team player with a knack for leading and implementing projects from scratch, we encourage you to apply today! Position Overview/Responsibilities for the IT Helpdesk Technician: The person will be responsible for performing technical support over the phone, assisting across the business with their needs. The right candidate will have an understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests! Required Skills for IT Helpdesk Technician: 2+ years experience in a helpdesk/IT support role Hands on experience supporting Windows 10/Office 365 Environment Has A+


Sponsored
12/13/2024 12:00:00 AM
Actus Consulting Group
Dallas , TX

Job Description Job Description IT company seeks an IT Helpdesk Engineer. This position assesses and troubleshoots computer support problems and resolves users’ problems. We are looking for self-motivated, team-oriented, and highly organized individuals. A work location will be onsite at a client’s site in Houston, Texas, for at least three days. In response to our client’s request, this position does not have an established work schedule. You will be required to work a flexible schedule based on the client’s needs. Please understand that the position will require flexibility on your part. 【PRIMARY RESPONSIBILITIES:】 1. Serving as the first point of contact for customers seeking technical assistance over the phone or email. 2. Good knowledge of Microsoft Windows OS (Windows10/11), Microsoft Office, E-mail (Outlook), VPN, MS365/O365, network printer, LAN/Wi-Fi/AP support, basic knowledge of cloud/Azure environment, 3. Support the users using the Helpdesk tickets system, such as Zendesk,


Sponsored
12/12/2024 12:00:00 AM
CANTEX Inc
Fort Worth , TX

Job Summary Ensure end users receive timely and accurate resolutions for all their IT requests and issues and ensure all issues and requests are properly documented in the helpdesk ticketing system. Monitor helpdesk tickets from creation to resolution and ensure open tickets receive the resources and attention needed to ensure timely resolution. Responsibilities · Provide first level end-user support · Manage helpdesk ticketing system o Prioritize and categorize tickets o Escalate as necessary and ensure appropriate resources are engaged o Monitor open tickets and push tickets to resolution o Monitor compliance with SLA’s · Build and maintain IT asset inventory · Compile and maintain repository of common issues and resolutions · Maintain IT policies, procedures and best practices · Assist with hardware and software procurement and deployment · Manage and document user account adds/changes/deletes · Enforce company network security policies and procedures Experience · 1-3 years progress


Sponsored
12/12/2024 12:00:00 AM

Check more jobs information at Edpnet Nv

Job Title Average Edpnet Nv Salary Hourly Rate
2 Account Manager $70,771 $34
3 Accounting Specialist $54,594 $26
4 Chief Financial Officer $385,847 $186
5 Curator $57,923 $28
6 Designer $52,680 $25
7 Field Technician $51,244 $25
8 Head of Accounting $212,243 $102
9 Help Desk Engineer $97,773 $47
10 Help Desk Specialist $76,493 $37
11 Manager, Marketing & Communication $109,249 $53
12 Manager, NOC $115,397 $55

Hourly Pay at Edpnet Nv

The average hourly pay at Edpnet Nv for a Helpdesk is $24 per hour. The location, department, and job description all have an impact on the typical compensation for Edpnet Nv positions. The pay range and total remuneration for the job title are shown in the table below. Edpnet Nv may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $50,865 look to you?

FAQ about Salary and Jobs at Edpnet Nv

1. How much does Edpnet Nv pay per hour?
The average hourly pay is $24. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Edpnet Nv?
According to the data, the highest approximate salary is about $55,539 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Edpnet Nv?
According to the data, the lowest estimated salary is about $46,501 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.