Manager, Customer Support Salary at Ekata BETA

How much does an Ekata Manager, Customer Support make?

As of April 2025, the average annual salary for a Manager, Customer Support at Ekata is $99,545, which translates to approximately $48 per hour. Salaries for Manager, Customer Support at Ekata typically range from $88,913 to $111,447, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
ekata.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

Ekata provides global identity verification solutions via enterprise-grade APIs for automated decisioning, and Pro Insight, a SaaS solution for manual review for cross-border businesses to grow revenue by maximizing their predictability of good transactions. Ekata's product suite is powered by the Ekata Identity Engine (EIE), the first and only cross-border identity verification engine of its kind. It uses complex machine learning algorithms across the five core consumer attributes of email, phone, name (person or business), physical address, and IP, to derive unique data links and features from billions of real-time transactions within the Ekata proprietary network and the data licensed from a broad spectrum of global providers. Businesses around the world including Alipay, Microsoft, and Stripe leverage our product suite to increase approvals of more good transactions, reduce customer friction at account opening, and find fraud.

See similar companies related to Ekata

What Skills Does a person Need at Ekata?

At Ekata, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Ekata

Job Title Average Ekata Salary Hourly Rate
2 Accounting Specialist $62,032 $30
3 Chief Information Security Officer $242,665 $117
4 Director, Account Management $206,228 $99
5 Director, Security $179,287 $86
6 Enterprise Sales Executive $287,934 $138
7 HR Administrator $60,379 $29
8 Mid Market Account Executive $105,184 $51
9 Principal Product Manager $124,980 $60
10 Product Sales Specialist $73,236 $35
11 Project Manager, Administrative $53,319 $26
12 Sales Account Executive $105,184 $51

Hourly Pay at Ekata

The average hourly pay at Ekata for a Manager, Customer Support is $48 per hour. The location, department, and job description all have an impact on the typical compensation for Ekata positions. The pay range and total remuneration for the job title are shown in the table below. Ekata may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $99,545 look to you?

FAQ about Salary and Jobs at Ekata

1. How much does Ekata pay per hour?
The average hourly pay is $48. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ekata?
According to the data, the highest approximate salary is about $111,447 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ekata?
According to the data, the lowest estimated salary is about $88,913 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.