Encore Professional Services Salary for IT Support Engineer BETA

What is the average salary for an IT Support Engineer at Encore Professional Services in the United States?
Based on our data, it appears that the optimal compensation range for an IT Support Engineer at Encore Professional Services is between $70,508 and $84,812, with an average salary of $76,948. Salaries can vary widely depending on the region, the department and many other important factors such as the employee’s level of education, certifications and additional skills.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Encore Professional Services Overview

Website:
encorepro.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Business Services

Encore Professional Services is an established corporate formation and business management services provider with over 10 years experience and a team of qualified professionals. Based in Hong Kong, Encore assists clients around the world conduct their business in Asia and are the ideal partner with the expertise to help and support business implement and manage a range of fundamental strategies and business processes. With both a highly experienced in-house team and a network of carefully selected partners, Encore Professional has the expertise to help and support your business implement a range of strategies. In 2011 Encore Professional Services launched its own IT Services company to cater for the growing demand of IT Support Services and Cloud Computing. Currently supporting over 4000 workstations across Asia, Encore IT is one of the industry leaders and is pioneering a new way to work as business move online to take advantage of greater flexibility, less capital intensive and more scalable solutions.

See similar companies related to Encore Professional Services

What Skills Does a person Need at Encore Professional Services?

At Encore Professional Services, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

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Check more jobs information at Encore Professional Services

Job Title Average Encore Professional Services Salary Hourly Rate
2 Project Manager, Information Technology $111,202 $53
3 Sales Director $178,787 $86
4 Account Manager $72,184 $35
5 HR Executive $68,315 $33
6 Manager, Information Technology $128,499 $62
7 Service Support Specialist $44,239 $21
8 Warehouse Specialist $32,056 $15
9 Information Technology Support $34,356 $17
10 IT Help Desk Analyst $51,880 $25
11 Manager, Business Administration $135,016 $65
12 Assistant Accountant $39,790 $19

Hourly Pay at Encore Professional Services

The average hourly pay at Encore Professional Services for an IT Support Engineer is $37 per hour. The location, department, and job description all have an impact on the typical compensation for Encore Professional Services positions. The pay range and total remuneration for the job title are shown in the table below. Encore Professional Services may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $76,948 look to you?

FAQ about Salary and Jobs at Encore Professional Services

1. How much does Encore Professional Services pay per hour?
The average hourly pay is $37. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Encore Professional Services?
According to the data, the highest approximate salary is about $84,812 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Encore Professional Services?
According to the data, the lowest estimated salary is about $70,508 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.