Field Support Engineer Salary at Encore Software Llc BETA

How much does an Encore Software Llc Field Support Engineer make?

As of April 2025, the average annual salary for a Field Support Engineer at Encore Software Llc is $70,869, which translates to approximately $34 per hour. Salaries for Field Support Engineer at Encore Software Llc typically range from $64,480 to $76,996, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Encore Software LLC Overview

Website:
encore.com
Size:
200 - 500 Employees
Revenue:
$10M - $50M
Industry:
Retail & Wholesale

WD Encore Software, LLC is a division of WYNIT Distribution, LLC and a top ten interactive software publisher and developer of PC and Mac software. As a result of key licensing and affiliate partnerships and acquisitions, Encore offers a wide range of best-selling print, productivity, education, and entertainment titles. Principal brands include Broderbunds The Print Shop and PrintMaster, HOYLE, MumboJumbo, Viva Media, GameMill Entertainment, and Punch! Software. Publishing channels include retail box, jewel case and digital distribution through a network of online portals and the Mac App Store. Encore also sells direct to consumers through its managed sites: www.broderbund.com, www.encore.com, www.hoylegaming.com, www.punchsoftware.com, and www.punchcad.com. WYNIT Distribution, LLC is a leading national distributor with a 25-year history of selling internationally branded products in the consumer electronics, digital photography, print and presentation, video editing, outdoor, security and photo ID market categories. The company operates with the core purpose of "Improving the competitive position of our dealers and suppliers(tm)" with a passion for continuous improvement.

See similar companies related to Encore Software Llc

What Skills Does a person Need at Encore Software Llc?

At Encore Software Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Field Service: Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
  2. Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  5. Hydraulics: Hydraulics is a technology and applied science using engineering, chemistry, and other sciences involving the mechanical properties and use of liquids.

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Check more jobs information at Encore Software Llc

Job Title Average Encore Software Llc Salary Hourly Rate
2 Manager, Business Systems $108,538 $52
3 Manager, Event Operations $117,865 $57
4 Manager, Event Technology $145,803 $70
5 Manager, Marketing Campaign $124,728 $60
6 Manager, Operations $117,865 $57
7 Manager, Operations Development $117,865 $57
8 Manager, Treasury $130,911 $63
9 Master Electrician $75,297 $36
10 Motion Graphics Designer $79,297 $38
11 Network Technician $70,354 $34
12 Direct Support Professional $35,410 $17
13 Director, Customer Experience $177,810 $85

Hourly Pay at Encore Software Llc

The average hourly pay at Encore Software Llc for a Field Support Engineer is $34 per hour. The location, department, and job description all have an impact on the typical compensation for Encore Software Llc positions. The pay range and total remuneration for the job title are shown in the table below. Encore Software Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $70,869 look to you?

FAQ about Salary and Jobs at Encore Software Llc

1. How much does Encore Software Llc pay per hour?
The average hourly pay is $34. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Encore Software Llc?
According to the data, the highest approximate salary is about $76,996 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Encore Software Llc?
According to the data, the lowest estimated salary is about $64,480 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.