Manager, Customer Success Salary at Flok BETA

Job Description Job Description We are a distribution company seeking an Upbeat, Self-starter Customer Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving issues Responsibilities: Handle customer inquiries and complaints via phone, email and in person. Provide information about the products and services Maintain inventory in QuickBooks Desktop in accordance to Warehouse Manager paper records Document update, and invoice customer records daily. Develop and maintain a knowledge base of products Able to load and offload incoming orders with the use of a Forklift. Logistic Planning Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Proficiency in QuickBooks Desktop Proficiency in Excel Prior experience planning

Job Description Job Description Customer Service Manager Job Responsibilities: Handle customer inquiries and complaints Provide information about our products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services. Prepares call center reports for upper management by collecting and analyzing data. Build up script and training material for new agents Evaluate agent’s performance reviews and overall team effectiveness with upper management. Help agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating results and objectives. Maintains and improves call center operations by monitoring system performance and identifying and resolving problems. Presents quarterly call center action plans and objectives. Customer Service Manager Qualificati

Prime Tech Enterprises is a dynamic and rapidly growing sales and business development firm specializing in customer acquisition for our clients in the telecommunications industry. Our clients hire us to drive revenue growth, foster customer relationships, and create strategic business opportunities in the Southern California area. As a Junior Account Manager, you will play a vital role in our mission to deliver exceptional results and client satisfaction. If you are a motivated and ambitious individual looking to jumpstart your career in sales and business development, Prime Tech Enterprises is the perfect place for you to thrive Entry Level Management Trainee Responsibilities: Collaborate with the sales and customer service teams to learn about our products/services, target market, and sales strategies. Work closely with senior sales professionals to learn about negotiation, relationship building, and effective sales strategies Attend industry events and networking activities to stay

Job Description Job Description Customer Service Manager Wanted A consumer product company in La Mirada, California, is seeking an experienced and motivated Customer Service Manager to lead their team. The ideal candidate will have a proven track record of managing departments, creating and implementing SOPs, resolving customer concerns, and juggling multiple responsibilities with efficiency and poise. Expertise in Zendesk, consumer goods, and Amazon Seller Central is a must. We're looking for a dependable professional who thrives in fast-paced environments and is passionate about delivering outstanding customer experiences. Join us and make a meaningful impact! Responsibilities: Prioritizes and solves customer issues Process returns Create clear reporting to track issues, returns, reviews, etc. Collaborate with other departments to ensure customers' needs are being met Ensures high standards of quality service are maintained at all times Delegate tasks when appropriate Ability to work

Company Our client is a 30+ year old 3PL with over 10 locations, 5 million sq. feet of warehousing space across the United States. The core focus of their business is B2B and D2C for clients within the retail, apparel, furniture, and home goods industries. Location Ontario, California Summary The Customer Service Representative carries out all customer service activities such as responding to customer inquiries, processing orders and receipts, handling complaints in a prompt, courteous and effective manner. Other responsibilities include but not limited to coordinating routing and scheduling pickups with carriers. Qualified candidates will be able to plan, schedule, direct and execute the day-to-day distribution activities. Essential Duties & Responsibilities: Interacts in a good working relationship with customers by responding to all inquiries regarding orders, routing, shipments, inventory counts, etc. in a courteous and effective manner Prepare routing information, schedule appoint

🚀 We're Hiring: Customer Success Manager – In Office (Los Angeles) 🚀 Salary: $70,000 – $85,000 + Bonus Opportunities Start Date: ASAP 2X Solutions is revolutionizing the voice AI space, helping businesses across industries like financial services, healthcare, and home improvement engage with leads and customers through smart, human-like phone conversations. We’re growing fast, and we need someone exceptional to join our team! We’re looking for an in-office Customer Success Manager in Los Angeles to help onboard new clients, integrate them onto our platform, and ensure they’re getting the most value. You’ll work directly with the CEO and play a vital role in shaping the customer experience. What You’ll Do: ✅ Be the day to day point of contact for clients ✅ Help optimize and expand client workflows ✅ Collaborate with product, sales and engineering teams to ensure smooth onboarding ✅ Identify upsell opportunities and drive retention ✅ Troubleshoot, track engagement, and deliver a top-ti

At Kixie, we're on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member's contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! Currently we are looking to hire a Customer Success Manager to join our team! This is a great opportunity to work at a healthy, growing tech startup and hone valuable CS skills that will serve you well in

At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractor. From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks that thrive in fast-paced environments. Could you be our next hire? As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. The successful candidate will be responsible for executing success plans that focus on customer retention and expansion via improving product adoption and overall customer satisfaction. The ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to deliver exceptional customer experiences. This is a hybrid position for candidates currently located in Los Angele