Manager, Support Salary at Freshdesk BETA

Join a high-growth software company who is making every day easier and smoother for those who keep things running. And, we do it the Ecotrak way: caring for the people using our technology just as much as we care about making it. Ecotrak is the leading facility and asset lifecycle management software that connects customer’s facility, finance, and operations needs into one central application. We empower our customers with a user-friendly platform to obtain meaningful data to make actionable business decisions. Learn more at ecotrak.com. This is a hybrid position which requires 4 days onsite at our corporate office in Irvine, CA with the option to work remotely one day a week. Position Overview: The Senior Support Manager provides leadership and guidance to the customer support specialist team to ensure that clients receive assistance with technical and training aspects of products or services. This role has a significant level of responsibility and accountability for operational deliv

Job Description Job Description Position Overview: The Sales Support Manager’s responsibility is to manage the CRM data and daily operations of the sales support team. The Sales Support Manager will specialize in qualifying and distributing incoming leads and collaborate with the sales team to ensure proper follow-up with each lead. The position of the Sales Support Manager requires a wide variety of skills, especially those related to sales and communication between clients and the sales department. Job Duties: The Sales Support Manager strategizes in increasing and retaining customer loyalty: Creating and executing a set of universal customer relationship procedures and implementing them at every level of the company Overseeing distribution process of leads to the sales team Proficient in the tactics and daily responsibilities of each team member within Sales Support Analyzing CRM data and customer journeys, to increase sales based on the received information Dividing the customer da

With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride. The Product Customer Support Manager at OMTech Laser is responsible for overseeing the technical support team, ensuring high-quality customer support, and maintaining service excellence. This role involves managing daily operations, providing technical guidance, and supporting the development of team members. The Product Customer Support Manager will ensure timely and effective resolution of technical issues and contribute to the continuous improvement of support processes. This person will report directly to the Chief Operating Officer (COO) and must be flexible to accommodate meetings with our China team during after-hours at least 2-3 times a week. Key Responsibilities Technical Support Leadership: Lead and manage a team of technical support specialists respo

CHAGEE (pronounced CHAH-jee) is a modern tea house with over 5,000 locations globally. Our teas have a rich cultural heritage spanning thousands of years, and we are one of the earliest regional teahouse chains positioned as the purveyor of modern tea culture. Our mission is to refresh and reintroduce the lifestyle of tea to the world, creating spaces where guests can connect and enjoy premium, diverse tea flavors. With stores across Malaysia, China, Singapore, and Thailand, we serve 100 million cups of tea each month. Now, CHAGEE is thrilled to expand to the US market. This is your chance to join us on an exhilarating journey, delivering the taste of authentic tea culture to America. Elevate your career with CHAGEE as an Operations Support Manager. In this role, you will ensure seamless operational standards across stores, develop a robust performance analysis framework to support strategic decision-making, coordinate product launches effectively, and lead the implementation of digita

Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further. Overview: East West Bank is currently seeking a Business Support Manager

About Tower Semiconductor Looking for a career path in the high-tech manufacturing industry? Become part of a team focused on delivering the most exciting semiconductor technology to the world! If you enjoy working with others in a fast pace environment and are looking for an opportunity to grow your career in the high-tech industry, then Tower Semiconductor is the place to be! Tower Semiconductor is a global specialty foundry leader! We specialize in manufacturing analog integrated circuits for more than 300 customers worldwide in growing markets such as automotive, medical, industrial, consumer and aerospace and defense, among others. Job Description Responsible for PhotoMask data processing which includes Layergen and OPC, Managing Final Inspection group, MPW verification, mask purchase requisitions Working Environment Assignment Complexity * Work assignments are routine in nature but require technical understanding of design and tapeout processes. Accountability/Discretion * Will p

Job Description Job Description Are you customer-focused, personable, resourceful, and looking to start your career with a leading provider in customized promotional marketing, advertising, sales, and brand marketing strategies? We are one of the top providers of promotional brand marketing services in Los Angeles and we are seeking a Customer Support Manager to join our growing team of customer satisfaction devoted professionals! This Customer Support Manager is primarily focused on providing on-site consulting & sales support to customers during each of our client’s customized promotional marketing campaigns. Supporting the customer satisfaction efforts of each campaign, you will provide general support to customers and analyze their product/service needs. This Customer Support Manager position will begin with an intensive training program designed to teach you all aspects of the promotional marketing business and specific functions in relations to the business involving customer sup

Job Description Job Description Summary Under the Provider Network Operations (PNO) Database Management Supervisor's general direction, the PNO Database Management Support I is responsible for ensuring accurate, timely, and efficient provider profile creation in all Client IPA databases. This position's primary function is to create provider profiles in the database for newly contracted providers within each Client IPAs' provider network, ensuring that all processes and procedures are completed according to established MedPOINT Management (MPM) policies and procedures, and contracted terms. Duties and Responsibilities • Responsible for creating provider profile in Client databases • Ensure valid documentation from CPPA, CAQH, Client Liaison or PNO Contract Team is available before creating provider profile • Follow-up with providers to gather all onboarding required documents • Respond to emails, phone calls and written requests from provider offices and internal MPM teammates while pr