Customer Service Salary at Geha BETA

How much does a Geha Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Geha is $43,320, which translates to approximately $21 per hour. Salaries for Customer Service at Geha typically range from $39,116 to $48,454, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
geha.com
Size:
1,000 - 3,000 Employees
Revenue:
$500M - $1B
Industry:
Edu., Gov't. & Nonprofit

Founded in 1937 and headquartered in ees Summit, Missouri, GEHA is a self-insured, not-for-profit association providing medical and dental plans to federal employees and retirees and their families through the Federal Employees Health Benefits Program and the Federal Employees Dental and Vision Insurance Program.

See similar companies related to Geha

What Skills Does a person Need at Geha?

At Geha, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

EDS Service Solutions
Kansas City , MO

Job Description Job Description EDS Service Solutions staffs car rental companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are now hiring at our location at the MCI Airport!! Job Duties/Responsibilities: Provide world-class customer service by managing the rental return process in compliance with policies and procedures. Responsible for Directing and identifying vehicles that are being returned, checking time or mileage, and verifying their movement to the proper lot location. Welcome each customer with a smile. Professional appearance, language and behavior. Direct Customers to shuttle bus back to airport Play an active role in our environment of teamwork and collaboration; Prepare all rental and return documents accurately and completely. Provide customers assistance with directions, maps, local area information, appropriate service information, etc. Ensure that the return date and time on the rental agreement is acc


Sponsored
4/12/2025 12:00:00 AM
SIXT
Kansas City , MO

Company Description Job Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $17.24 per hour YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER E


Sponsored
4/11/2025 12:00:00 AM
Dollar Tree Family Dollar - Dollar Tree, Inc.
Kansas City , KS

Provides customer engagement in positive and approachable manner. - Assists in maintaining a clean, well-stocked store for customers during their shopping experience. - Helps in the unloading of merchandise from delivery trucks, organizes merchandise Customer Service Representative, Customer Service, Representative, Customer Engagement, Retail


Sponsored
4/11/2025 12:00:00 AM
David's Bridal, LLC.
Kansas City , MO

BEST. JOB. EVER! Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates & team bonus Get Paid Early! *Additional terms and conditions apply. At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! We make dreams happen-apply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, s


Sponsored
4/10/2025 12:00:00 AM
JARBO Employment Group
Overland Park , KS

Job Description Job Description Summary – Customer Support Specialist: We are excited to find the right individuals to join the Customer Service department for a top-tier commercial construction contractor out of Olathe, KS. A Customer Support Specialist is focused on providing great customer service, handling incoming service calls, creating tickets, triaging repairs, and being a resource for the customer! This is a great entry-level position for those looking to get their start with a great organization and advance accordingly. Shift Details: Tuesday-Saturday 1:00pm to 10:00pm, Sunday-Thursday 1:00pm to 10:00pm, Friday-Monday 8:00am to 7:00pm, 9:00am to 8:00pm, 10:00am to 9:00pm, 11:00am to 10:00pm. Responsibility Summary – Customer Support Specialist: Triage incoming calls from customers that require service/sales. Work with the customer to understand their need and schedule the appropriate service. Promote all products, services, and quote accurate pricing when appropriate. Gather


Sponsored
4/9/2025 12:00:00 AM
Waterway Carwash
Kansas City , MO

Overview: Waterway is now hiring Customer Service - Representatives at our Stateline location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you. The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able t


Sponsored
4/9/2025 12:00:00 AM
Pizza Hut
Liberty , MO

Description: Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your family and your future. We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. Responsibilities: •Answer the telephone with a smile in your voice •Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system •Greet Carry-Out customers •Assist in preparing menu items •Assist with all cleaning and restaurant maintenance duties as needed Requirements: •Enthusiasm and a willingness to learn •Commitment to customer satisfaction •Team Player •Strong work ethic •Friendly when intera


Sponsored
4/9/2025 12:00:00 AM
American Airlines
Kansas City , MO

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any coll


Sponsored
3/24/2025 12:00:00 AM

Check more jobs information at Geha

Job Title Average Geha Salary Hourly Rate
2 Account Executive $76,185 $37
3 Account Manager $80,367 $39
4 Account Specialist $62,848 $30
5 Administrative Specialist $63,763 $31
6 Administrator $53,030 $25
7 Audit Intern $64,626 $31
8 Auditor $96,780 $47
9 Auditor and Trainer $58,950 $28
10 Automation Developer $106,022 $51
11 Claims Examiner $67,047 $32
12 Claims Lead $79,216 $38
13 Cost Recovery Specialist $55,858 $27

Hourly Pay at Geha

The average hourly pay at Geha for a Customer Service is $21 per hour. The location, department, and job description all have an impact on the typical compensation for Geha positions. The pay range and total remuneration for the job title are shown in the table below. Geha may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $43,320 look to you?

FAQ about Salary and Jobs at Geha

1. How much does Geha pay per hour?
The average hourly pay is $21. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Geha?
According to the data, the highest approximate salary is about $48,454 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Geha?
According to the data, the lowest estimated salary is about $39,116 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.