Senior Technical Support Specialist Salary at Genpact BETA

Are you an experienced Senior Full Stack Engineer with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Senior Full Stack Engineer to work at their company in VA(100% Remote). Position Summary: In this role, you'll develop the next generation of assessments using leading technologies. You'll work with innovative agile teams using the full stack to solve remote testing security problems. Primary Responsibilities/Accountabilities: Collaborate on software projects with product design and technical teams Develop, test, release, and maintain back-end services, front-end applications, and infrastructure Work as a technical contributor on an Agile team Qualifications: BA/BS required (major in an analytical field desired) A minimum of 5-7 years' work related experience Experience working with Node.js, React, AWS, relational databases like PostgreSQL, or noSQL (such asDynamoDB) Experienced implementing serverless applications

Job Description Planet Technology’s direct end-user client is looking for a ServiceNow Lead/Senior Business Analyst/Architect to join them on a full-time, permanent, salaried basis in Lisle, IL area. Must be on site three days a week in a hybrid and remote environment. Support and assist with executing an IT strategy to drive adoption of ITSM and ITOM best practices. Foster continuous service delivery optimization and improvement. Build enduring relationships to foster collaboration and knowledge exchange. Develop and manage a roadmap for organizational excellence in the application of ITSM services, procedures, and tools. Promoting and championing the benefits of ITSM and ITOM processes including but not limited to: Incident, Problem, Change, Request, Enterprise Monitoring and CMDB. Building, publishing, and driving the utilization of the service catalog delivered from the IT Self-Service Portal. Developing and driving the implementation of business processes automation across the IT

We seek technically proficient candidates with strong interpersonal abilities for the role of Technician- Support Analyst. Support technicians diagnose technical issues, offer prompt customer assistance, and facilitate the implementation of new applications. Effective communication is vital as they engage directly with customers and produce written documentation. Responsibilities Conduct remote troubleshooting following established procedures. Coordinate with site teams and customer centers to address network interruptions. Respond promptly to customer requests and escalate issues when necessary. Adhere to standardized procedures for efficient operations. Communicate effectively with internal and external stakeholders. Document all activities according to guidelines and using digital tools. Manage shift schedules for team members and assign/distribute the daily workload to specific employees based on their role, skill, and the complexity of the work. Coordinate with clients and support

Job Description Job Description Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology company. We’re searching for an experienced individual with a passion for exceptional customer service. As the primary contact, you’ll use your strong communication and problem-solving skills to guarantee outstanding client satisfaction. If you excel in a fast-paced environment and are dedicated to delivering top-tier service, apply now! Job Duties Troubleshoot Microsoft Azure services and configurations. Troubleshoot Microsoft Windows and Office (current version plus last 2 versions) Troubleshoot Microsoft Windows Server (All Supported OS) Address Network, VOIP, Internet Issues, Peripherals (Printers, Scanners, etc…) Provide support for LOB applications and mission-critical hardware Provide support for Active Directory, Hosted Desktop, Terminal Servers, VMware, and Group Policy Provide Level 3 support for backups, antivirus, web filtering, and spam filterin

Job Description Job Description Position: Senior Technical Support Specialist Shipshape IT is seeking to grow its technical team to keep pace with its steady growth. Shipshape IT is a provider of fixed-price IT support to small and mid-size businesses in the DC metro area. The company is looking for highly motivated individuals with the ability to effectively communicate with both internal staff and clients. Candidates must also possess strong information technology background and knowledge. Position Summary The Senior Technical Support Specialist (TSS) role within the Support Services group will be responsible for ensuring all client-facing customer support requests are resolved in a complete, correct and timely manner. The ideal TSS should be able to take ownership of any support request and either take direct action to resolve any problems or engage the correct internal or external resources to resolve the issue. The TSS should be proactive in identifying areas where more junior sta

Job Description Job Description Senior Help Desk Specialist Location: Denver, CO Position Type: Direct Hire Hourly / Salary: $65,000 Education and Work Experience Bachelor's degree (B. A.) preferred or equivalent technical school training Five plus years industry experience in IT help desk required. Must be fluent in English, i.e., must be able to speak, read and write English. Certifications, Licenses, and Registrations helpful Passing a pre-employment drug and alcohol screening and background check is required. Customer/Employee support focused Competencies Problem Solving/Analysis. Technical Capacity. Communication Proficiency. Time Management. Customer Service Orientation. Safety This position is considered a safety-sensitive position and is subject to the company’s drug and alcohol policy, as well as all OHSA regulations. All employees must wear the appropriate personal protective equipment (PPE) and follow all safety guidelines as an essential part of their job responsibilities.

Senior Information Technology Technician - NLTCC Job no: 494559 Work type: Staff Full-Time Location: Shreveport, LA Categories: Information Technology The Senior Information Technology Technician provides all on-campus IT services to Northwest Louisiana Technical Community College as well as mentor and upskill the efforts of other IT Support staff. These IT services include desktop support, server and phone system administration, networking, security, and helpdesk support. Work Site: Shreveport. Employed at LCTCS - BR, LA College: LCTCS Department: Operations Sub department: Information Technology Type of Appointment: Full time - Regular Salary: Will be commensurate with education and experience. Duties and Responsibilities: The Senior Information Technology Technician will be, in a higher capacity as non-senior IT staff: •Responsible for providing NLTCC IT technical support. •Responsible for installation and maintenance of user computers and servers on campus. •Responsible for managin

Job Description ***This position requires an active Secret clearance or the ability to obtain a Secret clearance to be considered. *** Provide laboratory support by performing next generation sequencing, real time PCR, Nanostring, basic/advanced sample processing, microbiology, and other molecular diagnostic techniques. Execute scientific studies for PIs with minimal supervision, analyze and provide summarized data, maintain laboratory equipment and suite integrity, and facilitate execution of mission critical research. BPRP enrollment is required and must be held and maintained. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice. Laboratory Technician V Sr Biomarker Technical Support Responsibilities Include: Assists in the development of and independently execute protocols for biomarker verification. Performs sample processing and experiments at BSL-2, BSL-3, and BSL-4. Performs next