Technical Support Salary at Greysignal Inc BETA

How much does a Greysignal Inc Technical Support make?

As of April 2025, the average annual salary for a Technical Support at Greysignal Inc is $39,207, which translates to approximately $19 per hour. Salaries for Technical Support at Greysignal Inc typically range from $34,947 to $43,556, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

GreySignal Inc Overview

Website:
greysignal.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Software & Networking

GreySignal, Inc. provides designs, develops, and maintains powerful technologies that are used by business and organizations around the country. From custom databases to Point of Sale systems, GreySignal is everywhere. We provide managed solutions for retail stores, restaurants, educational facilities, government institutions, healthcare organizations and hospitals, specialized industries, attorneys, manufacturers, and more. We don't believe in high prices and outrageous terms and conditions. Our managed applications run on one of three state-of-the-art platforms that are sophisticated in many more ways than retail box software. GreySignal is a cloud based company, meaning our applications and services are accessible 24/7* around the world with a 99.9%* uptime on all platforms. Store your data, documents, client base, inventory list, accounts and other information with GreySignal and have peace of mind. Our datacenters are SAS70 compliant and our software and platforms are HIPAA compliant. We're on a managed solution, so there are no maintenance & support costs involved, and no worries about downtime. With our main office based in Pittsburgh, we've already spread across the country by providing honest, reliable, and secure services to our clients. We build strong relationships through open communication, clear contracts and friendly staff. GreySignal's team constantly works together to bring you the best possible experience, with your data's integrity and security always in mind. We offer the total web solutions, from our SaaS applications, to domain names, web hosting, SSL & Code Signing certificates, wordpress hosting, email marketing solutions, shopping cart technologies, and more. Visit our web store to view these amazing product lineups. Experience GreySignal today and see why more businesses are choosing us over the competition.

See similar companies related to Greysignal Inc

What Skills Does a person Need at Greysignal Inc?

At Greysignal Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
  5. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.

Related Jobs

Synergy Staffing
Wexford , PA

Job Description: Provide first-line and escalated support for related business applications. Troubleshoot and resolve issues within the core suite of our Enterprise suite of applications. Work with end-users to identify, diagnose, and resolve technical and functional issues in a timely manner. Ability to effectively triage, report, collaborate, and resolve issues with third party software support and services. Experience in automating repetitive support tasks (or solving the underlying issues) so that Perform routine system maintenance, upgrades, and patches for enterprise applications, ensuring minimal downtime and disruption. Manage and support data integrations, ETL (Extract, Transform, Load) processes, and APIs that connect different applications and data sources. Ensure data integrity across applications and maintain accurate records and documentation. Analyze and document current processes; identify areas for improvement, automation, and optimization within the ERP and other rela


Sponsored
4/26/2025 12:00:00 AM
Mastech Digital
Pittsburgh , PA

Looking for an Application Electrical Engineer who will support field service engineering activities including product upgrades, retrofits, and technical support for assigned product families. We have 2 different openings and below are their descriptions: Position #1: Power distribution experience working with UPS Systems and Inverters is a must. Any experience with Lithium batteries would be a plus. Experience with field upgrades and possibly moving systems. Interaction with OEMs and clients experience. Position #2 Experience with Synchronous electrical converters/controllers. 780KV to 800KV Working with breakers. Substation experience PLC background will be needed. i.e. an understanding of software config and updates Common responsibilities: Perform engineering activities in support of field service, including upgrades and retrofit opportunities for assigned product lines. Review RFQ, quotation, and order documents to ensure accuracy and compliance with customer technical requirement


Sponsored
4/26/2025 12:00:00 AM
Innovation Works, Inc.
Pittsburgh , PA

Overview: Othot is the leader in artificial intelligence and prescriptive analytics solutions for higher education institutions across the United States. Together, Othot and its partner schools focus on each institution's specific enrollment, retention, student success, and advancement goals. Othot's cloud-based solution provides continuous intelligence in real-time and empowers schools to engage each prospective, current, and former student with the right tactic at the right time. Othot is higher intelligence for higher education. Othot employs smart, curious, and adventurous team members. We hire individuals who do their best work in a collaborative environment and have a passion for innovation. We are looking for entrepreneurial-minded people to join our team. Job Summary: Othot is seeking a Technical Support Specialist to provide support, training, and drive adoption with our higher education customers. Reporting to the Senior Director of Partner Success, the Technical Support Spec


Sponsored
4/24/2025 12:00:00 AM
Carrier Global Corporation
Pittsburgh , PA

Extensive Driving to multiple customer sites daily. Job site deliveries, pick-ups and equipment installation of new/rental portable A/ C and Heating equipment. Works under moderate supervision to provide product and technical support. Conducts techni Branch Associate, Rental, HVAC, Associate, Technical Support, Manufacturing, Retail


Sponsored
4/24/2025 12:00:00 AM
Help at Home
Pittsburgh , PA

Help at Home is hiring a Client Service Supervisor! This is a hybrid role with 4 days in-office, 1 day work from home per week. Job Summary: The Client Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. Essential Duties/Responsibilities: Maintain elements of the assigned clients' files, and all related paperwork. Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. Assigns homecare aides based on the client's overall needs and Plan of Care. Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. Proactively communicates schedules and changes with clients, home care aides,


Sponsored
4/24/2025 12:00:00 AM
Viva USA, Inc.
Tarrs , PA

Title: Technical Support - Onsite Description: Technology Support provides in-person assistance to employee end users including: Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network. Diagnosing problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems. Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems. Training users on use of new technology and software An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices General Information: Provide


Sponsored
4/23/2025 12:00:00 AM
ANSYS, Inc.
Canonsburg , PA

ANSYS, Inc. seeks Senior Technical Support Engineer to work in Canonsburg, PA and various unanticipated locations. May permit telecommuting from anywhere within the US. Provide highest level technical support to customers and Channel Partners. Degree & commensurate exp. req'd. Apply to job 16536 at www.ansys.com. recblid q2kgyxom1x8p2slo8g82hiozdfac4a


Sponsored
4/23/2025 12:00:00 AM
Standard Air
Pittsburgh , PA

Company Description Standard Air is an HVAC wholesale distributor headquartered in Pittsburgh, Pennsylvania, with branches in Erie, PA; Export, PA, and Shinnston, WV. We serve residential and commercial contractors, and we are a full charter Carrier distributor providing engineering, technical, training, and Warranty Support to our contractor/dealer customers. Role Description This is a full-time sales role as a Territory Sales Manager at Standard Air. As a Territory Sales Manager, you will be responsible for managing, developing, and expanding customer relationships within a territory in and around the Western Pennsylvania Region. Your day-to-day tasks will involve supporting and visiting assigned existing accounts, prospecting and acquiring new customers, promoting and selling HVAC products, providing technical support and training, managing sales forecasts and budgets, and ensuring high levels of customer satisfaction. Qualifications Excellent communication, sales, and customer serv


Sponsored
4/22/2025 12:00:00 AM

Check more jobs information at Greysignal Inc

Job Title Average Greysignal Inc Salary Hourly Rate
2 Account Executive $62,810 $30
3 Chief Executive Officer $692,888 $333
4 Sales Representative $83,795 $40
5 Business Development $68,524 $33
6 Manager, Help Desk $91,539 $44
7 Product Manager $125,759 $60

Hourly Pay at Greysignal Inc

The average hourly pay at Greysignal Inc for a Technical Support is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Greysignal Inc positions. The pay range and total remuneration for the job title are shown in the table below. Greysignal Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $39,207 look to you?

FAQ about Salary and Jobs at Greysignal Inc

1. How much does Greysignal Inc pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Greysignal Inc?
According to the data, the highest approximate salary is about $43,556 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Greysignal Inc?
According to the data, the lowest estimated salary is about $34,947 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.