Call Center Salary at Hgs Ltd BETA

William Everett is a 10+ year certified minority and women-owned business enterprise headquartered in Chicago. William Everett consulting is trusted by institutions, governments, and Fortune 500 technology companies to help them adapt, evolve, and improve performance. We are currently seeking a full-time Call Center Representative to join our Parking Management team! The Customer Service Representative is responsible for taking incoming calls for our Parking Management Program. The successful candidate will become a key member of the delivery team and contribute to the parking management office efforts to provide outstanding customer service and problem resolution. This position requires in-office training, but this position has the opportunity to be mostly will be Responsibilities: Conduct inbound and outbound service calls with customers within a required time period Resolve issues to minimize escalation to higher support levels Take action to resolve pending or open issues within a

The Sales Supervisor is responsible for driving sales results within the Registering and Scheduling call center. You will be responsible for managing the team, processes and scripts to produce the most efficient, effective and highest possible results. This involves effective coaching, development, reporting and performance management that will yield week-over-week improvements. Must be comfortable in working in a competitive environment, with weekly and monthly KPI's and targets. This position is ONSITE in our Northbrook, Illinois corporate office. Remote work is NOT available. ESSENTIAL FUNCTIONS: Provide daily direction and communication to employees to ensure calls are answered in a timely, efficient, professional, and knowledgeable manner - while achieving desired results. Coaches' employees to reached desired sales goals and targets, while navigating through pivots, objections and rebuttals. Monitors employee performance to assure that all goals are achieved. Must have a roll-up

POSITION: Customer Service Representative SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt DEPARTMENT: Call Center SUMMARY The position duties include a wide range of call center activities related to providing Customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other stakeholders. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Customer Service Representative exercises no supervision over other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. * Receive and respond accurately and professionally, to customer inquiries/concerns received via telephone, email or office visit. * Respond to all of the customer's inquiries utilizing all available resources and program k

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities Receive inbound calls and place outbound calls Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Upsell products and services when appropriate Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifi

Job Description Job Description We are seeking a Bilingual Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about Healthcare Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base on Service needed Qualifications: Previous experience in a call center, EPIC, Healthcare services Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description See our company profile at www.anchorstaffing.com Also on LinkedIn: https://www.linkedin.com/company/anchorstaffing-inc Company Description See our company profile at www.anchorstaffing.com\r\nAlso on LinkedIn: https://www.linkedin.com/company/anchor

Looking to hire an experienced, self-motivated Call Center Representative with excellent customer service skills. If you are a positive, independent, organized person with great phone skills, this could be the job for you! Completes data entry, verif Customer Service, Representative, Call Center, Retail, Staffing, Customer

Job Title Call Center Manager Job Description Patient Services Manager (Chicago, IL) In this role, you will oversee and support the Patient Services team which operates in a 24/7/365 call center, responsible for servicing patients/customers with their ECG Solutions wearable heart monitor. Your role: Manage and support the Patient Services team to ensure that operational goals are met successfully in line with all policies and procedures. Coach and develop supervisory staff, with a special focus on goal attainment, employee engagement, staff development, customer satisfaction, and identifying operational improvements while working collaboratively. Establishing productivity metrics and continuously monitoring performance to ensure team effectiveness, monitoring staffing, capacity, productivity, and performance levels. You will work within the ECG Solutions Patient Services department monitoring key performance indicators and ensuring the staff delivers a high level of customer services a

SIGN ON BONUS of $250 after training (1 week from date of hire) & a guaranteed $250 for the following 2 pay periods after training (that's an additional $500 your first month!) Come join the growing BCI Acrylic Call Center at our new location at 1950 Innovation Way, Suite 200, Libertyville, IL 60048! On-site Fitness Center, Game Room, and Coffee Bar open and available to all Call Center employees! We offer hourly pay + commission (bi-weekly) + sign on bonus + a fun environment at a certified Great Place to Work! BCI Acrylic is one of the top independent manufacturers of quality acrylic products for the wet area in the bathroom. We fabricate tubs, showers, surrounds, walk-in tubs, and more for both residential and commercial applications. Our products are sold and installed by independent dealers throughout the country. We are looking for professional, outgoing, and self-motivated individuals who can sell FREE In-Home Consultations to customers over the phone. Regardless of your level o