Sitel Group Salary

Sitel Group Salary

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As of August 2026, the average hourly salary for employees at Sitel Group in the United States is $56. This translates to an approximate annual wage of $117,494. Salaries at Sitel Group typically range from $50 to $64 hourly, reflecting the diverse roles and experience levels within the company.
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Current Job Openings at Sitel Group

Ready for your next career move? Explore current job openings at Sitel Group. Use the search tool below to find available positions by title and location and apply directly to start your career.

Is Sitel Group’s Pay Competitive? Salary Benchmarking Analysis

How does Sitel Group's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
Convergys Corp $58
+2.1%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
Konecta International LLC $55
-2.0%
Confirms Konecta International LLC is a direct competitor vying for the exact same talent pool.
Ambius University $58
+3.4%
Driven by niche technical certifications required for Ambius University's specialized projects.
KLX Inc $55
-2.4%
Aligns perfectly with prevailing regional benchmarks for this specific job family.
Business Services Industry $59
+2.9%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Companies Similar to Sitel Group and Their Hourly Pay Rates

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at Sitel Group. Click a company name to learn more.

Employee Reviews: Working at Sitel Group

Considering a career at Sitel Group? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
Some departments feel siloed and distant. Whether it’s a major project launch or a work anniversary, management takes the time to acknowledge our achievements. The understanding and flexibility shown towards parents is a huge plus. Tools like internal social networks and team workspaces keep everyone aligned. This creates a loyal and dedicated workforce in return.
Commented in May 20, 2025
12
3
The compensation package is very competitive and is regularly reviewed to ensure it stays that way. It’s a very reassuring and stable environment to work in. Advancement opportunities are clear, and hard work doesn’t go unnoticed. The team is friendly, but interactions are mostly formal. I never feel guilty about taking time off when needed, and the culture actively discourages burnout. Coworkers ...
Commented in February 19, 2025
38
1
This respect for our personal time is a key part of our healthy and sustainable work environment. The company events are always fun and well-organized. I value the diversity within the company and the respect that people show for one another. This approach boosts morale and productivity significantly.
Commented in June 11, 2024
12
1
The company invests in the best software and hardware to make our jobs easier and more efficient. The culture is one of open communication and support. Managers are respectful but often too busy for regular check-ins.
Commented in February 17, 2024
43
2

Sitel Group Overview

Website
www.sitel.com
Founded In
1985
Employees
>50,000 employees
Industry
Business Services
Headquarter Address
600 Brickell Ave Miami Florida FL 33131
Revenue
$1B - $3B
Phone Number
+1 8669574835
Social Media
About Sitel Group
Founded in 1985, Sitel Group is a business process consulting, outsourcing, and technology company that specializes in designing, implementing, and operating contact center solutions. From onshore, near-shore and offshore locations across facilities throughout North America, South America, EMEA, and the Asia Pacific. Headquartered in Miami, Florida.

What Benefits Does Sitel Group Offer Beyond Salary?

A competitive compensation package is more than just a salary. Sitel Group offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
Work at Sitel Group?
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What Is the Cost of Living Near Miami?

Understanding the cost of living near Miami is key to truly evaluating a salary offer or your current compensation at Sitel Group.
Miami's Cost of Living Index is approximately 117.5 (17.5% more expensive than US average; 14.0% more than FL average). Major international city, very high housing costs, vibrant culture, significant traffic. Metrorail/Metromover/Bus. When planning your budget based on a salary from Sitel Group, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,800 - $2,800+ A significant portion of Sitel Group salary. Location choices impact this heavily.
Utilities (Basic) $160 - $270 Electricity, Heating, Cooling, Water etc.
Public Transportation $112.50 (Miami-Dade EASY Ticket monthly) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $440 - $660 Can be higher with more dining out or specialty stores.
Personal & Leisure $450 - $850+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $400 - $750+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $3,262 - $5,332+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Sitel Group

1. What is the average salary for employees at Sitel Group?

The average total compensation for employees at Sitel Group is approximately $56 per hour. However, this is an aggregate figure, actual salaries can range significantly, typically from $50 to $64 per hour, depending on factors like job role, experience, and location.

2. How much does Sitel Group pay compared to Convergys Corp?

The average annual salary at Sitel Group is $117,494, or an hourly wage of $56, in comparison to Convergys Corp which pays $119,941 per year or $58 per hour.

3. What is the lowest salary at Sitel Group?

The lowest-paying job at Sitel Group is a Chief Technology Officer with a salary of $157 per hour. The lowest- paying job depends heavily on the specific role, location, whether it's an hourly or salaried position, and if it's full-time, part-time, or an internship. Generally, entry-level positions might represent the lower end of the pay scale.

4. How does having a professional certification impact salary for relevant roles at Sitel Group?

Professional certifications like PMP (for Project Managers), CPA (for Accountants), or another relevant certification for the industry can often lead to higher salaries and better job prospects at Sitel Group for applicable roles. Certifications demonstrate a verified level of expertise and commitment to a profession, making candidates more competitive.

5. Does Sitel Group offer cost-of-living adjustments (COLA) for employees in high-cost areas like Miami?

While some companies offer formal COLA, many, including potentially Sitel Group, incorporate cost of living considerations into their overall salary structure for different locations rather than as a separate, itemized adjustment. This means their base pay bands for roles in high-cost cities like New York City are generally set higher to account for these local market factors.

6. What's the typical process for salary reviews and raises at Sitel Group?

Most companies, likely including Sitel Group, conduct formal salary reviews annually, often tied to performance evaluations. During these reviews, factors like individual performance, meeting goals, company performance, and market adjustments are typically considered for potential salary increases.

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