Supervisor, Help Desk Salary at Luminess Direct Llc BETA

Position Overview Responsible for managing the operation of the Information Technology (IT) department, as well as being the point of contact for office department managers when needed. Ensure that the IT departmental tasks and projects are completed accurately, timely and commensurate with the firm's high standards for quality. Works with the Senior Director of IT Infrastructure and Technical Support Services, the Associate Director of Collaborative Technology Services and the Technology Project Manager in the development and implementation of procedures and instructs, guides and reviews work of departmental staff, if applicable. Works to resolve Help Desk referrals and may receive front-line user Help Desk calls. Duties and Responsibilities Primary Represents IT staff and function by communicating with the Senior Director, local office Director of Administration and IT personnel regarding technology ideas, questions, concerns, etc. Provides daily leadership and training to new IT sta

Level 3 Service Desk Analyst Location: Houston, TX Employment Type: Contract-to-hire Job Summary The Level 3 Service Desk Analyst will serve as the escalation point for complex technical issues, ensuring seamless operation and support of business applications and IT systems. This role focuses on advanced troubleshooting, resolution of escalated incidents, and proactive system management to meet organizational SLA standards. The ideal candidate will demonstrate strong problem-solving skills, expertise in IT systems, and a commitment to delivering exceptional customer service. Essential Duties and Responsibilities Customer Service and Technical Support Provide advanced-level support for IT systems, business applications, and hardware issues. Act as the final escalation point for Service Desk and Help Desk teams, resolving complex technical problems efficiently. Respond positively and professionally to inquiries and complaints in person and remotely. Incident Management Log and track esca

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity within Deloitte's Internal Technology division - Deloitte Technology. Be apart of an organization filled with curious and life-long learners focused on technology and innovation. Recruiting for this role ends on December 31, 2024 Work you'll do As a Messaging and Active Directory Engineer, you will be responsible for helping manage a multinational email and active directory network including managing DNS, Domain Controllers, Exchange servers, and Cisco Ironport devices. You will work with vendors such as Microsoft, Cisco, Google, and Amazon to support clients across the world. You will participate in an on-call rotation with your teammates and offer world class support. Responsibilities + Responsible for the day-to-day operations of and support for applications

Proposal Manager Our client was founded in 1957 in Ohio to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Their business has sufficiently grown over the years to support expansion for clients. They have produced control packages for many of America's top corporations in the data center, chemical, food & beverage, pulp & paper, material handling, oil & gas, pharmaceutical, renewables, metals, and utility markets. We also deliver equipment for use worldwide. Their rigorous methodology assures compliance with domestic and international standards. They can meet the needs of diverse clientele from start to finish through sales, design, fabrication, testing, and delivery. They have been known for high-quality, control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of their ability to handle the largest and most complex packages quickly and efficiently.

Job Description Job Description POSITION TITLE: Associate Project Manager-Production Planning Location: Houston, TX Department: Project and Alliance Leadership Reports to: Associate Director, Project and Alliance Leadership About CTMC CTMC is a pioneering biotech joint venture, formed by National Resilience and MD Anderson Cancer Center, located in the heart of the Texas Medical Center. Our mission is to accelerate cell therapies from bench to bedside. We offer a wide range of cell therapy modalities, including CAR-T, TIL, and TCR-T. Our expert team collaborates closely with MD Anderson’s research and clinical faculty, bringing impactful cell therapies to cancer patients. Since inception in May 2022, our team has filed six INDs and have received approval, without delay, demonstrating our commitment to delivering innovative treatments to patients with speed and precision. Our alliance with National Resilience, an ambitious biomanufacturing organization that has raised $2 billion in two

Job Description Job Description We are seeking a highly skilled and motivated Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our computer systems. ```Responsibilities``` - Provide desktop support to end-users, including troubleshooting hardware and software issues - Install, configure, and maintain desktops, laptops, and peripherals - Set up and configure user accounts in Active Directory - Assist with network administration tasks, such as configuring routers and switches - Respond to help desk tickets in a timely manner and resolve technical issues - Collaborate with other IT team members to implement new technologies and upgrades - Conduct regular maintenance tasks, such as system updates and backups - Provide training and guidance to end-users on software applications ```Qualification

Job Description Job Description *Position is contract to hire for up to 6 months TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Sr Systems Administrator to join our team in Houston, Texas. Job Description: The Sr Systems Administrator position provides day-to-day technical support for existing customer installations as well as new deployments of proprietary multi-server tolling applications. Responsible for working both independently and in coordination with the help desk to resolve issues in a timely manner. Communicates highly technical information to both technical and nontechnical personnel. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responds to requests via the helpdesk in the most expedient manner possible. Provides troubleshooting and repair for moderate network solutions. Quickly identifies and repairs common problems Evaluates interface between users, hardware and software, and operational and performance

Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co