Customer Service Salary at Melrose BETA

How much does a Melrose Customer Service make?

As of March 2025, the average annual salary for a Customer Service at Melrose is $38,795, which translates to approximately $19 per hour. Salaries for Customer Service at Melrose typically range from $35,259 to $42,857, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
cityofmelrose.org
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Edu., Gov't. & Nonprofit

Melrose is a small city located approximately seven miles north of Boston with a geographic area of 4.76 square miles and a population of 28,000 people. Since its settlement in the middle of the 18th century, Melrose has offered its residents a desirable compromise between the crowded metropolis of Boston and the frontier of rural exurbia. Melrose is predominantly residential with exquisite Victorian homes dating from the late 1800s, but beyond being a city of homes, Melrose has a long-standing tradition of being self-sufficient, to support residents housing, education, employment, health, shopping, entertainment, recreation and leisure needs.Melrose is proud of its excellent schools, its cultural facilities, including the 100-year old Melrose Symphony Orchestra, Melrose Massachusetts Television, the very active local cable channel, and its Victorian downtown area which is supported by a Chamber of Commerce and dates back to 1900. Another vital component of the quality of life in Melrose is its varied open space and recreation facilities. Ell Pond is a large natural feature in Melroses center, trees line Melrose streets and parks and open spaces are dispersed through and around the city. Melrose is the true implementation of the notion of a garden city with a commercial/institutional downtown surrounded by housing of varied densities. In addition, the city is ringed by a green belt which includes the Middlesex Fells Reservation to the west, and this belt buffers it from surrounding communities. Melroses recreational facilities include two golf courses, Pine Banks Park, and Morelli field, a state-of-the-art baseball facility.

See similar companies related to Melrose

What Skills Does a person Need at Melrose?

At Melrose, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Stop and Shop
Peabody , MA

Address: USA-MA-Peabody-19 Howley Street Store Code: Human Resources - Brands 5148906 At Stop & Shop, we’ve been serving our customers and neighborhoods while taking care of each other for more than a century. A lot has changed in that time, but one thing hasn’t: Stop & Shop is a place where everyone can thrive and feel like they’re part of a family. That’s because our more than 50,000 associates are a welcoming community who are here for each other to work and win together. Our associates enjoy competitive salaries, comprehensive benefits, and discounts to support their professional and personal journeys. Plus, they also have the chance to learn from caring leaders in a culture where diverse backgrounds and experiences are celebrated. Associates might start here as a first job or the next chapter in their career, but they stay for the flexibility that fits their lives, the chance to give back to the community and the feeling that they are valued. So, we invite you to come, pull up a s


Sponsored
3/26/2025 12:00:00 AM
Nordstrom
Burlington , MA

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life… Assist customers with a variety of transactions through a seamless and friendly experience Demonstrate expertise in all technologies used in the store environment Inspire trust, teamwork and positive team relationships Defuse customer situations and provide resolution in a timely and effective manner Ensure the security and privacy of customer information through education, compliance and resolution of issues Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program The hours and schedule for this position will vary by week depending on business needs You own this if you have… The ability to effectively build relationships with your customers, peers and leadership Proficiency in multiple operating systems such as MS Windows, iOS and Android Clear, effective communication with strong interpersonal skills The ability to prioritize multi


Sponsored
3/25/2025 12:00:00 AM
Acana Northeast Inc
Hampstead , NH

Job Description Job Description Join Our Team as a Customer Service Agent! Are you a self-motivated individual who enjoys engaging with people? Join our dynamic team and become part of something exciting! We are seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing product and service information Responsibilities: Manage incoming calls Handle invoicing for service Process payments Arrange shipments Process parts orders and service calls Coordinate with the service team and colleagues Manage any incoming duties Desired Skills and Qualifications: 1-3 years of experience in a customer service role Proficiency in QuickBooks Online, Microsoft Excel, Gmail, Word, etc. A "can-do" attitude Strong attention to detail Excellent communication and interpersonal abilities What We Offer: A fun work environment with a great products and team Opportunities for professional growth and skill development Supportive and collaborative work atmosphere


Sponsored
3/25/2025 12:00:00 AM
Cosmecare USA LLC
Lowell , MA

Job Description Job Description This is an in-office position that is located in Bedford, MA 01730 As a Customer Service Associate, you will be the primary point of contact for our customers, providing exceptional service and support. You will play a crucial role in ensuring customer satisfaction, resolving inquiries, and promoting a positive brand image. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach. Responsibilities: Answer incoming calls to assist customers with their purchases Key in customer orders in Quick Books Online Data Entry in CRM system for new customers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer accounts based on interactions Develop and maintain a knowledge base of the evolving products and services Assist with any update and/or changes to be made to inventory description, inventory pricing or customer status. Assi


Sponsored
3/25/2025 12:00:00 AM
Cosmecare USA LLC
Chelmsford , MA

Job Description Job Description This is an in-office position that is located in Bedford, MA 01730 As a Customer Service Associate, you will be the primary point of contact for our customers, providing exceptional service and support. You will play a crucial role in ensuring customer satisfaction, resolving inquiries, and promoting a positive brand image. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach. Responsibilities: Answer incoming calls to assist customers with their purchases Key in customer orders in Quick Books Online Data Entry in CRM system for new customers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer accounts based on interactions Develop and maintain a knowledge base of the evolving products and services Assist with any update and/or changes to be made to inventory description, inventory pricing or customer status. Assi


Sponsored
3/25/2025 12:00:00 AM
Cosmecare USA LLC
Woburn , MA

Job Description Job Description This is an in-office position that is located in Bedford, MA 01730 As a Customer Service Associate, you will be the primary point of contact for our customers, providing exceptional service and support. You will play a crucial role in ensuring customer satisfaction, resolving inquiries, and promoting a positive brand image. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach. Responsibilities: Answer incoming calls to assist customers with their purchases Key in customer orders in Quick Books Online Data Entry in CRM system for new customers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer accounts based on interactions Develop and maintain a knowledge base of the evolving products and services Assist with any update and/or changes to be made to inventory description, inventory pricing or customer status. Assi


Sponsored
3/25/2025 12:00:00 AM
South Shore Health
Weymouth , MA

Job Description Summary South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all Patient Accounts billing activities. Job Description Duties include, but are not limited to, payment arrangements, credit card transactions and researching billing inquiries. Communicates with appropriate personnel for research and resolution to inquiries. Generates outgoing calls to patients in response to inquiries. Reviews and researches correspondence related to patient accounts. Adheres to Hospital Credit Collection Policy, and HIPPA Privacy Regulations for all patient related contact. Other duties as required Skills & Abilities Excellent written, verbal, and interpersonal communication skills Ability to handle sensitive infor


Sponsored
3/23/2025 12:00:00 AM
SIXT
Boston , MA

Company Description Job Description Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting salary of $21.75 per hour.. YOUR ROLE AT SIXT You welcome all customers upon arrival and gather feedback to improve their future rental experience You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATT


Sponsored
3/23/2025 12:00:00 AM

Check more jobs information at Melrose

Job Title Average Melrose Salary Hourly Rate
2 Assistant City Administrator $51,901 $25
3 Assistant Treasurer $178,522 $86
4 Chief of Staff $285,201 $137
5 City Planner $78,446 $38
6 Clerk $41,294 $20
7 Director of Public Works $156,398 $75
8 Executive Director $194,167 $93
9 HR Assistant $51,648 $25
10 Library Assistant $55,298 $27
11 Recreation Director $112,642 $54
12 Bookkeeper $43,042 $21
13 Bus Driver $43,544 $21

Hourly Pay at Melrose

The average hourly pay at Melrose for a Customer Service is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Melrose positions. The pay range and total remuneration for the job title are shown in the table below. Melrose may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $38,795 look to you?

FAQ about Salary and Jobs at Melrose

1. How much does Melrose pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Melrose?
According to the data, the highest approximate salary is about $42,857 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Melrose?
According to the data, the lowest estimated salary is about $35,259 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.