Customer Service Manager Salary at Northern Indiana Commuter Transportation District BETA

Job Description Job Description Job Description Supports Customer Service Manager by communicating inventory levels, material requirements, and day-to-day operations at the warehouse. Ability to work independently with limited supervision, understanding mission and big picture directives. Assist in delivering marketing materials to customers and promoting the product. Manage supplies of literature and promotional selling tools. Supervises the accounts receivable functions to ensure accounts are current. Supervises, under guidance of the Customer Service Manager, the warehouse to ensure accuracy and efficiency of inventory. Handle customer needs and effectively manage orders from start to finish Responsibilities Respond to customer inquiries, provide quotes, and take customer orders Order and source products from our main company and associates Expedite backorders Stock inventory when we receive a shipment. This will involve breaking down our weekly crates and small parcels from our sup

GENERAL SUMMARY OF POSITION: The Customer Care Team Lead role is crucial in enhancing customer experience for both internal and external stakeholders, acting as a liaison between support teams and aligning with company objectives. Key duties include managing customer care workflows, coaching representatives, ensuring prompt handling of inquiries and orders, overseeing order assignments, and maintaining high communication standards and backfilling all positions. Responsible for leading efforts on customer fine tracking, research and disputes and special projects as assigned by the Associate Director Customer Care. Additional responsibilities involve monitoring phone levels, reporting on customer care metrics such as CSAT ratings, and advising management on performance trends below 92%. The role also includes conducting Root Cause Analysis of KPIs, implementing corrective actions, addressing product quality issues, and managing key accounts. DIRECT REPORTS: None CORE & ESSENTIAL FUNCTION

Job Description Job Description NORTHWEST MEDICAL SUPPLIES CROWN POINT, IN 46307 We are seeking qualified CUSTOMER SERVICE PERSON(S) for Northwest Medical Supplies, to become part of a team member! The applicants will perform routine administrative and customer care, and related duties to keep the company business running smoothly. Responsibilities: Handle all administrative duties in a timely manner Perform routine tasks to support customers' needs. Interface with customers in need of medical supplies Escort and attend to patients and other customers in the showroom and to the waiting/fitting room Qualifications: Experience in healthcare customer service-related fields – a plus Familiarity with medical services - a plus Exposure to medical terminology Strong organizational skills Ability to thrive in a fast-paced environment Ability to work as a team player

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. Must-Haves: 1 year minimum of customer service experience, with some experience working in a call center environment. Proficient with Microsoft Office High School Diploma or equivalent Responsibilities: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders

Job Description Job Description **Job Title:** Customer Service Representative **Company:** King Heating, Cooling & Plumbing **Location:** Frankfort, IL **Employment Type:** Full-Time (Includes Some Saturdays) **Compensation:** Base Salary + Unlimited Commission --- **About Us:** At King Heating, Cooling & Plumbing, we pride ourselves on providing top-notch HVAC and plumbing services to our customers. With a strong commitment to quality and customer satisfaction, we have built a reputation as a trusted service provider in the community. As we continue to grow, we are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. **Position Overview:** We are seeking a dynamic Customer Service Representative who excels in handling both inbound and outbound calls. In this role, you will be the first point of contact for our customers, helping them with their service needs, scheduling appointments, and offering solutions that best fit their

Job Description Job Description Tru Star Holdings LLC., a newly formed technology company in Schaumburg, IL providing packaging services to processors of perishable goods, is seeking a dedicated, detail-oriented Customer specialist to join our team in the digital printing industry. Responsibilities include acting as a liaison between our production team and our customers. This position requires strong organizational skills, exceptional service from order entry to delivery with a customer first mindset. We are looking for an energetic team player with a strong work ethic, minimum 2-3 years' experience in a manufacturing environment. Familiarity with digital printing processes, design software and file formats a plus. The company offers a competitive wag and benefit package, excellent working conditions and a 401(k) matching benefit plan. Company Description TruStar Holdings LLC. is a newly formed technology company providing packaging services to processors of perishable goods. A passio

Job Description Job Description We are seeking a Bilingual Customer Service Receptionist to join our team! You will be responsible for helping customers by providing product and service information along with resolving customer issues by working with various departments to satisfy customer needs timely. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Other office responsibilities as needed depending on qualifications Qualifications: Previous experience in customer service, sales, other related fields Food Service distribution preferred Must be able to speak Spanish fluently and translate to Customer orders Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verb

Job Description Job Description We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description The candidate will be responsible for managing client incoming calls and emails to ensure we are providing the best possible customer service. This an office environment we provide incentives and rewards for our client's employ