Customer Manager Salary at Overhill Farms Inc BETA

Job Description Job Description Job Summary We are seeking a dedicated and experienced Customer Service Manager to lead our customer service team. Job Type: Full-time Pay: $33 per hour Responsibilities Oversee the daily operations of the customer service department, ensuring high-quality service delivery. Manage shift schedules and staff assignments to optimize team performance. Lead, mentor, and develop a team of customer service representatives to achieve departmental goals. Collaborate with other departments to address customer needs and improve service processes. Monitor customer interactions and feedback to identify areas for improvement. Implement training programs for new hires and ongoing development for existing staff. Assist in recruiting, hiring, and onboarding new team members. Maintain accurate records of customer interactions, inventory management, and payroll processes. Ensure compliance with company policies and procedures while fostering a positive work environment. Ex

Job Description Job Description A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer issues, managing multiple tasks, and leading a department effectively. Strong experience with Zendesk, consumer goods, and e-commerce is essential, along with proficiency in setting up new standard operating procedures and managing teams. The role requires a tech-savvy, reliable professional who thrives in a fast-paced environment and is eager to deliver exceptional customer experiences. Responsibilities: Prioritizes and solves customer issues Process returns Create clear reporting to track issues, returns, reviews, etc. Collaborate with other departments to ensure customers' needs are being met Ensures high standards of quality service are maintained at all times Delegate tasks when appropriate Ability to work under pressure, handle multiple projects Communicate

Customer Service Manager [ONSITE POSITION] PropertyRate is a rapidly growing, venture capital-backed valuation services provider for the real estate and mortgage services industry located in Orange, CA. We are currently seeking a Customer Service Manager to join our team. We are passionate about making the often complex process of home ownership, financing and appraisals easier for borrowers, lenders and the service professionals who help homeowners close their mortgage loans. We offer associates a supportive, casual, and energetic environment with significant opportunities for personal and professional growth and advancement. We provide associates with a meaningful opportunity to impact the culture and gain exposure to and mentorship from senior team members. This role is ideal for a high-energy person who is passionate about learning, growing, and exceeding client expectations. Compensation and Benefits: The Customer Service Manager will have an opportunity for base salary, quarterly

Job Description Job Description McKenna Labs, a manufacturer of personal care products, is currently seeking a Customer Service Manager who is responsible for the strategic oversight and management direction of the Customer Service team. These responsibilities include mentoring and developing account representatives by enabling collaboration and independence, as well as empowering specialists to deliver world-class customer service. The manager will leverage optimal team performance and a deep knowledge of company products and customer expectations. Primary Responsibilities Leads, supports, mentors, and manages the Customer Service team. Ensures our customers are supported and serviced in accordance with our contracts and market leading expectations. Manages customer expectations relative to delivery of requirements and ensures that all customer requests are pro-actively managed throughout the business. Ensures contractual terms are flowed down and communicated effectively across the o

Job Description Job Description Customer Service Manager Job Responsibilities: Handle customer inquiries and complaints Provide information about our products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services. Prepares call center reports for upper management by collecting and analyzing data. Build up script and training material for new agents Evaluate agent’s performance reviews and overall team effectiveness with upper management. Help agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating results and objectives. Maintains and improves call center operations by monitoring system performance and identifying and resolving problems. Presents quarterly call center action plans and objectives. Customer Service Manager Qualificati

Job Description Job Description We are seeking a senior customer Service Manager - Billingual (Mandarin, English) to join our team! You will be responsible for helping our VIP Patron by providing product and service information and supervising existed customer service team. Responsibilities: Provide VIP customers with an enhanced on-site purchasing experience Supervise front desk customer service team Handle customer inquiries via call and email Packging, delivering and following logistics from international and domestic shipping Manuver e-commerce system for online orders Document and update customer records based on interactions Working hours would be 9:00am - 6:00pm from Monday to Friday. Overtime or shift adjustments may be required in accordance with company directives. Qualifications: Minimum of 5 years of experience in customer service and team management. Fluency in Mandarin and English, including speaking and reading, is required Experience in event planning, design, and execu

Vaco LA is working with a client in the Lighting Manufacturing industry who is looking for a Customer Service/Sales Support Manager to help assist and manager there Customer support team. Key responsibilities will include, managing quotations and customer support team in all efficiency and performance metrics and checking system and making sure all orders are accurate. This opportunity is located in Chatsworth CA and will be fully in the office. This opportunity is direct hire and is looking to pay between 90k-100k. This opportunity provides and excellent company culture, excellent opportunity for growth, and a great work life balance. If you are interested, please apply today! Job Specifications: Monitor and evaluate quotations and sales support team Ensure all orders and changes are being properly managed Proactively monitor sales orders Assist team in collaboration with different internal departments Over 5 years of Customer Service Management or Sales Support managment required for

Position Summary: The Customer Service Manager is responsible for overseeing the customer service team, ensuring high-quality service delivery, and maintaining customer satisfaction. This role involves managing daily operations, resolving complex customer issues, improving service processes, and ensuring adherence to customer service standards and policies. Key Responsibilities: Team Leadership: Lead, mentor, and motivate the Customer Relationship Managers and the customer service team to maintain productivity and a positive work environment. Order Fulfillment: Oversee the processing of sales and purchase orders, ensuring timely and accurate order completion, while addressing special customer requirements. Customer Communication: Provide timely updates on order status, product availability, and resolve issues with customers through various channels (phone, email, in-person). Policy Development: Create, implement, and enforce customer service policies and standards to improve customer s