Support Analyst Salary at Sigga BETA

*Not open to C2C or third party candidates* Contract to hire opportunity Fully onsite Office located in NW Houston Brief Description: The Support Analyst will assist with the technical design, planning, implementation and maintenance of the organization’s enterprise systems. The successful candidate will have a deep and broad knowledge of audio-visual systems, physical / virtual servers, networking, and project management methodologies. Detailed Description: · Collaborate with a geographically dispersed Infrastructure group to successfully plan, implement, and complete IT Infrastructure project initiatives. · Meet with key business leaders to obtain project scopes and effectively communicate requirements to Infrastructure group for planning and project approval. · Assist in the day-to-day management of cloud and on-prem infrastructures to include Barco, Crestron, Service Now, Cisco Meraki, Okta, AWS Workspace, Intune, AppSpace and Office 365. · Image personal computers and configure th

•Collaborate with nxtgenERP project team, vendor support, business admins/owners and other internal IT support groups to ensure newly built/enhanced Finance applications meet our internal security standards and are ready for post-go live support team: • Perform other application support tasks as assigned • IP address restrictions implementation if applicable • Splunk logging implementation • Risk assessment if applicable • SSO implementation if applicable • Provide system integration testing when needed • SailPoint user provisioning implementation • Define Monthly/Quarterly Software Release Regression Testing Process • Define Release Review Process - release notes review/analysis by MS team or Vendor Service Agreement, governance board • Data archival and historical data retrieval for tax reporting or audit purpose for the "retired" applications to get ready for decommission • DR plan (SaaS vendors) - Tier 1/Tier2 if applicable • SAP and/or GEP FIT testing documentation if applicable •

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more! Our Nerds happily provide onsite service at the customer's location or customers can drop by our service center. Job Summary The Customer Specialist is often the first point of contact for customers and plays an important role in introducing customers to the NerdsToGo brand and the services we offer. The CS must ensure NerdsToGo customers are assisted in a prompt and friendly manner and that all their questions and concerns are addressed to their satisfaction. The CS will assist in daily operations within the NerdsToGo store, including customer satisfaction, basic bookkeeping, and service call management. Responsibilities Provide exceptional customer service to every customer Answer inbound calls generated from our marketing and a

Role: Application Support Analyst - ENDUR Location: Houston Client: Hedge Fund Role I am excited to be advertising a Application Support Analyst position, within a Global Hedge Fund based in Houston. Responsibilities As the Application Support Analyst some of your responsibilities will include: Enhance, support and maintain the firm’s Commodities front, middle and back-office systems Roll out, setup, and educate end-users on new product implementations Over 5 years of experience working with investment banks, asset managers, commodity houses or software provider with a focus on supporting CTRM/ETRM system, specifically Endur v16 or newer. Hands on technical support of Windows, Linux, Cloud (Kubernetes, AWS) If you are are interested in the advertised role, please apply to have your CV considered.

Job Description Job Description Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry and are walking into this next year with lucrative essential service provider partnerships. In response to our business's continued growth, we are looking for a Junior Client Service Consultant to serve this new partnership. The Junior Client Service Consultant will assist and oversee an existing customer and new customer base that our clientele provides us through a lead-generated database. Client Service Consultant Responsibilities: Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies Interact with clients in a friendly and professional manner while actively listening to their concerns and resolving issues promptly Provide targeted service and product solutions during one-on-one meetings with customers and clients Handle confidential customer

Trustpoint.One has an immediate opening for a eDiscovery Operations Analyst on a contract-to-hire basis for an Am Law 100 law firm. This role will support the litigation team for the firm, servicing all aspects of ESI data processing procedures, quality control and production. Successful candidates will have 7+ years of experience with litigation support software and one or more eDiscovery-related certifications. This role will be primarily remote, with some in-office attendance required on an as needed basis. Responsibilities: Data Processing, Culling (De-NIST, De-duplication, Date Filter, Keyword Search), exporting, email handling, and loose document processing specifically in RelativityOne Run advanced queries in various eDiscovery review platforms to isolate production populations. Including within Relativity, Reveal or iPRO Process and load third party, hardcopy data, imaging, conversion and load file modifications Understand the three data storage categories in RelativityOne – Ar

About FlightSafety International FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. Purpose of Position The Client Services Representative's primary role is to provide an excellent frontline customer service experience through verbal and written communication. This role is also responsible for managing multiple phone lines and providing administrative support as needed to support customer and client training experience. Tasks and Responsibilities * Greet and welcome clients and g

Company: Description: Reviews information for Account Manager pertaining to client insurance programs and helps draft insurance and reinsurance contracts. Works with Account Manager to drive business and retention and improve the client experiences throughout the proposal and renewal process. Reviews claims, contracts and audits, and follows up regarding endorsements, policy issuance, extensions and cancellations and escalates concerns to direct manager or client team, as appropriate. Monitors the renewal cycle by ensuring renewal protocol is completed (via tools available), gathering information, tracking quotes, and ensuring documents are issued correctly and on-time in accordance with our professional standards. Monitors the maintenance of proper records for reporting and audit purposes and processes insurance and claims details into the database. Strengthens and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive gr